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October 2024 by Christy Koler
By far worst location. Employees are rude, not helpful at all. I was trying to open an account for my minor child and they were just rude about it. I've had an account for many years and should have gotten better service than that BS. I'm so ready to just close all my accounts after dealing with the Landing employees.
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August 2024 by Josh Decker
Don’t come on Saturday not having tellers for simple things and waiting forever here sucks
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July 2024 by Angelo
WORSE BANK OF ALL!! THEY WILL AUTOMATICALLY CLOSED YOUR ACCOUNT FOR LARGE AMOUNTS OF MONEY…
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March 2024 by Nelu Golden
Always great place to be with always helpfull
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March 2024 by Danielle
Does not accept large cash deposits. The employee expected me to do a bunch of separate deposits at the ATM. Had to drive 20 minutes to another location.
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December 2023 by Florencio Coria
Great location! Staff is always quick to help, always in and out in no time.
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October 2023 by Glenn Nakata
Stephanie Hak (regional support member consultant) provided exceptional service. *****
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October 2023 by Tom Kato
Great service from friendly staff.
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August 2023 by Miriam Sut
Lacey was super helpful and made the whole process and paperwork for my new car easy! 100 % recommend!
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August 2023 by Erin Vierday
Have had good experiences with them
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July 2023 by Jenn R.
Located in The Landing shopping and dining center in Renton. Walked in to ask if they offer shared branching services since I was visiting from out of state and the 1 teller upfront was helpful, but not friendly. She didn't seem busy either so I don't know why she responded so rudely. Anyway, this branch seemed small and does not offer shared branching service, but was told I could use their ATM machine to withdraw cash for a fee.
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June 2023 by Ludwig C.
Best member credit union around. We moved to Renton 8 years ago and staff at this location helped us with all my accounts for kids early savers, loans, credit card, etc. all and outstanding rates. Great overall service, friendly helpful staff and responsive management team. Yes it's busy and like anything when lines forms, actually says something about the demand for what they have to offer. Highly recommended.
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March 2023 by kelley miller
Just had the most mediocre experience. Didn't realize they closed at 1pm, checked in 5 minutes before waited for over 20 minutes for someone to communicate anything to me and when the guy brought us over he was like oh this will take 45-1 so we need to make an appointment. I realize he wanted to get out of there but he offered an apt at 12:30 on Saturday. Thought they close at 1pm? Definitely need to work on communicationbetter and I am rethinking if I want to even bank here. I see alot of other reviews with the same. Disappointing someone could have just checked in with us and saved everyone time.
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March 2023 by Liam Scanlan
Moved to BECU after the Nanking debâcle in 2008 and haven't looked back. Great service, motivated employees, always helpful.
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October 2022 by Nilo Bands
Too many slow tellers
