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July 2024 by Teghan Harris
Every time I have come here recently, there is only one teller and while a line of angry customers form, Tharani, who I am assuming is the manager, is standing behind the counter talking down to her employees and doing nothing to help with the line. She sounds very condescending, she talks to people like they're stupid, and she lets the single teller take the heat from the impatient, angry customers. I have come in and seen the tellers get berated by impatient customers and she does nothing to stand up for/support her team. Very disappointing, poor leadership! The tellers are always kind and do their best!
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June 2024 by Veera Lakshmi
Had really bad experience with the customer service. The person who attended was very rude and not willing to answer my questions.
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June 2024 by Shepherd Dowling
Bad customer existence because they are only open from 9 to 5
Not 9 to 6
Not 8 to 5
No, they are only open during core hours when you are at work.
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November 2023 by Sid Thakkar
We love Mariam! She’s very kind and goes out of the way to help out. we feel fortunate to get her assistance with all our need!
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September 2023 by Paty Rodríguez
I was there for a notarized letter, the girl who attended me was very indifferent and laughed at me saying you didn't bring the letter, we didn't write it here, the woman was unprofessional! ??
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July 2022 by Jeff Peou
This is an awful bank. They have been scamming for years. They literally have made customers service inaccessible while other bank has. Don't start anything with this bank.
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July 2022 by Royal Khan
Kellen, the young manager was a great customer centered worker and the old lady teller too.
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February 2022 by Mariah Katzberg
I’ve tried calling on 5 different days, a couple times a day, and no one has answered. I’ve got an appointment scheduled for today (scheduled online) and I’ve got a feeling that it won’t be on their calendar.
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January 2022 by James rhee
Kellen, the young manager was a great customer centered worker and the old lady teller too.
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December 2021 by Sandy O.
Worst experience. I tried to DEPOSIT my mothers check in her account and they said I couldn't because she he'd to be there. The older Caucasian woman was not friendly and did not bother to check that it was a joint account . I've never had problems before and she brought the supervisor and humiliated me in front of other guests and told me they would NOT DEPOSIT her check. I went to US Bank, and other banks and they have never heard of that policy . Don't have anything to say . Worst experience at a bank . She sarcastically told me to have a Merry Christmas ... as I left ... in her passive aggressive attitude. Honestly, I felt discriminated against ... because I'm not Caucasian... I haven't felt this way since I was a teenager growing up in this country .I wasn't aware that making a deposit required the actual person to be there ... again ... it was a DEPOSIT!!! I Wanted to Deposit my mothers money into her account ...
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November 2021 by Michelle Rosales
Worst place ever. I wanted to withdraw money from the bank and I couldn't because the teller couldn't pull my account up. There was a 15 minute wait to ad this up 20 minutes in total for the whole card thing
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October 2021 by Russel Abuda
Tierra and Sarah are awesome ladies that helped me cash in my e-check. Super friendly ladies that saved my day and made me want to come back next time. If they read it, thank you thank you!!
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September 2021 by 于琛
Under staffed. I went there to deposit monthly rent and it took me at least 50 mins every time. There is one one person handling inside and drive through lane. Disappointed and definitely do not want anything to do with this bank and branch
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June 2021 by Joshua Akramoff
This branch and this bank are terrible.
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April 2021 by Alex Aguilar
Ryan was such a professional person, I appreciate the warm welcome I received today and the speedy service.They also take into serious account safety with everything that’s going on right now.I appreciate the level of service I received.Thank you Wells Fargo and thank you Ryan!.
