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February 2024 by andrea stevens
If you aren't dressed nice with makeup they assume you're homeless and or a shop lifter. Had an employee take my basket so fast saying I could buy the stuff when I was ready and then had security stalk me and wasn't being inconspicuous at all. Super rude.Also tried to do a return lady tried to say the body scrubber which I was returning was used because the bristles were falling out which is why I was returning it and then they wouldn't return and item that when bought the cashier had to choose the price so it wasn't the exact right item on the receipt. Meaning the tag was missing from the item I was buying so they cashier looked up an item close to the price the item was to ring it up so when returning it they questioned it and wouldn't return it. It's not my fault the gal who checked me out didn't pick the exact right item to ring this item up and was treated as if I was scamming them for the return when it was a debit card receipt and the card was in my name and on my person as well. Awful service. With judgemental staff. As someone that's worked retail I can't believe the way I've been treated in this location. I highly suggest staying away from this location unless you're dressed nicely and wearing makeup and don't wear a back pack if you're a dude.Awful awful awful
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February 2024 by Linda Aldrich
Took am item back, bought 3 items. I asked the Mgr why they don't have the clerks somewhat fold clothes & she replied "Clerks are timed per each customer." Not good practice!
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January 2024 by Megha Indra
My go to shopping
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January 2024 by Ângela Pavani
Excellent
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January 2024 by Mir Mur Archer
Wow what jerks that work here!! Don't ever buy someone a gift here, they will give you rude attitude for trying to return. I had the tag, and the receipt but no, they were SUPER RUDE and shook his head at me because NY husband took tags off...even though I HAD IT!! DONT BUY FROM ROSS OR MARSHALL CO. THEIR RETURN POLICY IS A JOKE
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January 2024 by Kevin B
Staff was the best and very helpful.
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December 2023 by A
I watched these people be the rudest most argumentative employees for no reason. I don't recommend this location.
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December 2023 by Artur Kania
Worth checking, you may find some quality products for cheap!
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November 2023 by Lilly MP
I love everything Ross sells, they have 100% rating but today I put the lowest score because of the Mac manager, he is a very rude, rude, bad-tempered person. The last time I went, while I was looking at an item, he took my cart with my merchandise and began to leave things everywhere and when I asked him why he was doing that he was very impertinent with me. I had almost 2 hours in the store and I had already finished. I thought it was disrespectful to the customer.
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October 2023 by Aethena Drake
Excellent hours. Large variety of merchandise at affordable prices. Polite employees.
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October 2023 by jammu pasha
Good and reasonable prices...And we can find lots of variety of things...
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August 2023 by Suhaani Gulati
Has some very good options! If u need something to where this store will definitely have it! However the last few years it has gone down the drain and there aren’t as many options any more. Some of the racks will be completely empty. The prices are good however some of them like a pair of cheap looking jeans was still the same price as the comparing price which was listed in the tag of $15. Not only that but my parents came from India and they only had big bills and were trying to pay for a pair of sunglasses ($11) with $51 because this was there first time shopping and hadn’t exchanged the big bills yet. For some reason the cashier had a problem with it. There was barely any cash in the box that they have and could have ideally easily given 2 $20 dollar bills. But no, the cashier walk to the other side swearing at us and then finally gave us our change with $5 dollar bills, $10 and ones. Like what??? They had also closed down their main dressing rooms and had two small ones that had such long lines.
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August 2023 by Mark
They discriminate and control the dressing room based on gender. Their staff walked in on my wife in the dressing room multiple times. They don’t let grown adults in the dressing room together for example (husband/wife). Quite Stupid because couples go into dressing rooms to try in clothes together. This is completely normal. They treat everyone like a suspect. Weird. We stopped shopping here and switched to online shopping. Very bizarre treatment of customer. I understand theft is an issue here but you can tell when people are normal.
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July 2023 by thisismy name
Has some very good options! If u need something to where this store will definitely have it! However the last few years it has gone down the drain and there aren’t as many options any more. Some of the racks will be completely empty. The prices are good however some of them like a pair of cheap looking jeans was still the same price as the comparing price which was listed in the tag of $15. Not only that but my parents came from India and they only had big bills and were trying to pay for a pair of sunglasses ($11) with $51 because this was there first time shopping and hadn’t exchanged the big bills yet. For some reason the cashier had a problem with it. There was barely any cash in the box that they have and could have ideally easily given 2 $20 dollar bills. But no, the cashier walk to the other side swearing at us and then finally gave us our change with $5 dollar bills, $10 and ones. Like what??? They had also closed down their main dressing rooms and had two small ones that had such long lines.
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June 2023 by Francisco C
Very nice clothes for affordable prices, you can find a very good deals and brands for 50% less or more than the actual brand store.