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“John was excellent. Quoted me fair prices gave me the ETA receipt and even had a good conversation. Excellent employee will be back if I ever need to ship something or request service through USPS.”
“This is BY FAR the best organized and stocked party store in the area. The owner is super helpful and the store is super easy no navigate. Forget Amazon - come here for party supplies!”
“I have used this location basically from the moment they open years ago. I had nothing but good experiences even though they are dealing with shortage in staff, long lines and rude customers. I have witnessed people yelling at the workers for the most unreasonable things. Everyone there is doing their best and I had received great customer service, constant good communication and willingness to help!”
“I haven't been here personally, but one of your customers appreciated these guys service enough that they posted a call for recognition from the world on TikTok. Ase.”
“I had to go in as a package was marked delivered and then marked returned to sender, when I entered the lobby the person at the register greeted me, and when I explained the issue escalated to her manager. Betsy then assisted me with troubleshooting the problem and was thorough in explaining where the break in the process occurred, how they are addressing it what the next steps were. She was so kind and apologized for the inconvenience and explained the process of how to receive my package with no additional shipping charge from the sender. I really appreciated her explaining everything and being so attentive and kind!”
“This was my first time using the service here. I was aware of the previous reviews and didn’t want to expect much. Unexpectedly, I was so impressed with the whole experience. The building was so charming from the outside, many parking spots, clean and tidy from the inside. The clerk, no. 3, the gentleman who was very friendly, kind and helpful. Since it’s getting close to Christmas, he made sure I’m aware when the packages would be arriving at the destinations. I couldn’t ask for the better service. I brought my 2 kids with me. I believe it will be their first memorable experience of the post office and they won’t feel intimidate to go to use the services in the future.”
“Using a government office can by trying... but Tyron called me after 6 PM from his own cellphone to help me. Said he wanted to treat me "like family." Solved my problem through speaking and texting. Only gave it 4 stars because you can't get through on the phone directly to the post office. Need to go through the 800 number and have them call you back. Thanks, Tyron!!!”
“Josh and Kevin at the Duvall, WA Post Office are a "breath of fresh air" with their positive and helpful attitudes. Much better customer service than their predecessors. Josh always greets you with a smile, no matter how busy he is. They are also accurate and efficient workers. Thank you ! Keep up the good work.”
“I’ve stood in line here. The amount of customers who act entitled is staggering. They wait in line for tens of minutes and have no clue what service they want. These people are clueless and then have the gall to hold everyone else hostage to their ignorant nonsense”
“I have been using this post office for 15 years. I have never had an issue with them. I have ALWAYS had great customer service! They are very helpful, nice and professional. During the holidays, they move the line (wrapped around the building) quickly. I can easily drive the same or less distance to other POs, but I choose Kenmore!”
“Community mailboxes are broken/stolen recently so had to pick up my mails here. It was a fast service (took less than 5min) Saturday morning and no complaint at all!”
“Seth was a wonderful supervisor to deal with when I needed a phone number and some help reviewing a claim. Thanks Seth, unlike his fellow supervisor the day before he was actually helpful, patient and understanding.”
“USPS always gets bashed yet it is a backbone of our economy for more than any of our lives. Even today, growth for companies like Amazon has built its biz on the USPS and still depends on its reach across all of the US. Issaquah team is very solid and friendly.”
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“Visited to apply for passport. Everything went well.
For infant's parents who are planning to get your passport photographs at USPS I recommend to get a white cloth to use as a backdrop.”