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August 2023 by Irina Polo
The only place I go for windshield replacement!I love how the business of Novus works from A to Z. Outstanding customer service, professional ethic and high quality results!I worked with Cye and highly recommend him. My Audi is ready to go again. Thank you guys!
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August 2023 by Abhishek Chauhan
Very professional, quick and high quality service. I asked cye so many questions being a newbie on my first glass repair on car. He patiently answered all my queries and gave very honest opinions.
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August 2023 by Mike F.
Cye and his team are incredible. They started on time and and everyone was very courteous. There was no issue having us watch the removal and install while they performed the service.That told me they were EXTREMELY confident in there work and we were dealing with experts, true professional. I have no problem recommending them for glass repair on supercars.
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July 2023 by Joanne Brechlin
They were able to replace my cracked windshield the next day! Very friendly. Made a distressing situation easy. Would highly recommend!
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July 2023 by zhe zhang
I am a loyal customer, replace my windshield and my previous car’s side mirror here. Cyrus is such a great guy, professional and easy to work with. Would recommend this to anyone in need of glass/mirror fix
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June 2023 by kushal gevaria
Had a huge crack from rock chip and they took awesome care of replacing the windshield on the SAME day of first call. Initial conversation was pretty straightforward. They do share minimal information but you can definitely TRUST them with their service. Price was reasonable and they do work with insurance if you prepare your claim upfront for them. Overall awesome experience.
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June 2023 by Cyndie P.
Very positive, honest experience. Highly recommend Located on Avondale Way. Just south of Brown Bear. In Euro center.
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April 2023 by Kartheek S
They worked on two of our cars. Great customer service! They are very quick and efficient in getting you the appointment and finishing the work. They also work with your insurance company.
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April 2023 by Eddie Miri
From the moment I first interacted with Cye, I was struck by the professionalism and expertise of his team. Every interaction has been friendly, efficient, and informative, and I've consistently felt well taken care of throughout the entire process. Eddie MiriService: Auto windshield replacement
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April 2023 by Bebo Elhosary
I had an air leak and thought it was from the windshield. I came in for an inspection and test drive. Within 20mins Cye pointed out several problems and fixed them ON THE SPOT. Good man. The reviews speak for themselves. A++Service: Auto windshield leak repair
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February 2023 by Ted C.
I'd had three or four bad experiences with auto glass companies and was delighted to find Cye and Novus Glass of Redmond. Professional, competent, straightforward communication, a great experience all around. Have done several repairs here and will be doing more here in the future.
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February 2023 by Jodi P.
I got a rock-chip on my way to work, it was snowing and I was worried the chip would spread with the cold weather. My husband stumbled upon Novus Glass randomly during an online search. He called and reached the owner Cye. Cye was very nice and helpful. I was able to drive over within 15 minutes notice and get my window repaired. Cye was very informative and explained the process to me while repairing the rock-chip. He did great work and paid attention to detail. I would absolutely recommend Novus Glass for any glass repair.
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February 2023 by Corin C.
Short Story: I couldn't contact them, they never contacted me, obviously they don't need my business.Based on reviews, chose this shop when talking to insurance about replacing my windshield. Insurance sent the referral to the shop directly, said I would hear from them for scheduling. Several days went by, nothing. Tried calling, both during business hours and after hours, every time went to voicemail which said the mailbox was full so I couldn't leave a message. Sent request through their site twice, both times got an automated response that I would be contacted within 24 hours, never was. Now 3 weeks past the date when I originally set this up with insurance, still no word from them, so I switched to a different shop. How does this business have so many good reviews when they are completely unresponsive? Have they shut down suddenly in the recent past?
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February 2023 by Robert T.
Called them on Thursday evening, they told me to drop my car off on Friday morning, by lunch they had my glass replaced with the piece I brought, and not only that but they worked with me to do a additional repair on my vehicle that was unrelated to the window.Cyrus and his team are top notch. Best people I’ve ever dealt with in terms of my car.
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February 2023 by Andrew Hunt
Great experience! Everybody was super helpful and they had the chips in my windshield taken care of in no time.Will 100% be coming back here the inevitable next time giant trucks with uncovered beds of gravel on the freeway throw more rocks into my windshield!Services: Window repair
