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June 2024 by Anne Harai
Great selection of plants, including a lot of specialty items, and really nice staff that are always willing to search for what you’re looking for
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May 2024 by Clara Clara
Rude employees
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April 2024 by Daniel Jones
This is a fantastic nursery for landscape professionals who shop wholesale. The staff is consistently helpful and share their vast knowledge freely. The owner runs a happy workplace for her employees and is one of the kindest people you will ever meet. The recent 1-star review by a disgruntled customer is not rooted in truth. That person has actually been known to purchase plants which are tagged and set aside for other companies which is dishonest and proves they generally lack integrity.
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April 2024 by Gbouche
As a landscape company owner I spent $1,200 with this nursery today. Now I regret it. I had done business with this nursery for 20 years and somehow bad attitudes have swept into this company. Customer service is out the window.
Generally, most of the companies that we deal with have kind, understanding owners and employees. As a company, we love to shop with those companies, that treat us as a company in a respectful, kind and meaningful matter. Every once in a while, you come across a company and this is one of those companies, where both the owner and several employees decide to take it upon themselves to be rude and believe that that is a personally good way to do business. I will never understand these companies as an owner of a company and how they intend to stay in business in the long run.
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November 2022 by Linda Schwarz
Northwest Nurseries is my happy place! I'm always amazed at their wide selection of trees and shrubs! The staff is always friendly and very helpful. They know their plants and cultural requirements
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April 2022 by D Alyx
Love the beautiful plants here
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September 2021 by Shadi Canaan
Closed today
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June 2021 by Chilli P.
I broke my rule. I am putting a negative review. But before I did it, I gave the manager and the owner a chance to be "nice" and they did hang up on me. One of our Family businesses is a landscaping company. We buy from vendors such as Northwest Nurseries, and we are indeed customers of Northwest Nursery. But, as of today, after being treated like dirt by the Owner Laura and manager Sarah (a diabolic duo) I am taking our business to somewhere nice. (that practice finesse) Question: What do you have to do for a contractor to hang up the phone on a vendor? Answer: Treat her daughter like a customer from the "soup N**** from Seinfeld, "no plants for you..you, you go and get them, I will not help you" Maybe it did not happen quite like that, but it felt like that. Yes, the owner and father did hang up on the manager first, after being pressured, and he did break, maybe for being overprotective of her daughter. Sarah (the manager) likes to laugh, Laura (the owner) likes to laugh too, and that is great, but can you be nice at the same time? And do not laugh when people are trying to communicate and present a complaint? Not because you are the owner or manager gives you the right to express that basically you are completely right, and that you are just going to excuse yourself all the way to the bank, all day long, without listening to what the customer has to say? Why have you become comfortably numb? In these unpredictable times, it would have been nice to do something like this: -Northwest Nursery: "oh, hi. How can I help you?" *The Contractor's Daughter: "Yes My Dad gave me a list of a certain plant, they told him that I was coming to pick it up" BUT NO!! -Northwest Nursery: "Oh, you cannot come in, Your Dad has to be here!" This is a Family Business. Why not help her(she is part owner, and she was welcomed by a nice lady over the phone to come into the nursery and that they will help her") Now, when dad (OWNER) calls complaining because they are not helping her daughter, and they are not being nice to her. The manager laughs at him. Really! So Dad hangs up, frustrated and upset. Now, We (the contractor management WITH THE owners) call back to talk to the manager at the nursery to make sense of all this and to ask to please be nice and do not laugh. Guess what..., the manager (Sarah) started to excuse herself and say "oh my God!" like saying ...you again! ...and again starting to laugh...really? Again?. We finished the phone call and mentioned that we will be calling back to talk to the owner. We did call back and the manager Sarah answered the phone, after talking to her for a bit and again, not going anywhere, we asked to talk to the"the nice lady" that invited the owner's Daughter over the phone to come and shop. The manager did not want to do that, so we asked to speak with the owner (Laura) for good to try to make sense of all this. We could not believe it, Laura, the owner sounds and acts just like the manager, Sarah, yes indeed it is a different person, but, the same narrative. She finds all kinds of excuses and also starts laughing. Protecting "her" her ego, the "I". When we asked her to be nice, she laughs again and hangs up!. "The Owner", yes the owner... Please "Owner" care enough to give all the time necessary to the customer to vent, do not laugh, and please do not hang upon them. It is irrelevant to get into the detail of this event. But two wrongs do not make one right. If you are an owner of an establishment, I declare you have taken classes in psychology or negotiations. The owner will argue this review all the way because she will use her business as a shield, putting rules and regulations first. On how she runs her business, "she" without caring what people think. Owners, no matter what, do not hang up on your customers. Be better prepared. We can respect rules, just "be" "nice" and by being nice, I mean with finesse and if you cannot, close y
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September 2020 by Julie D
Plant people are in general great, but these plant people are especially so. Large selection on hand and helpful with special orders. Do note they're wholesale only.
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November 2018 by Daniel Campos
If you are a contractor or business person looking to buy plants for your next project, this is the place, Northwest nursery have almost every plant to get it done, good customer service, good price A+++
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November 2018 by Cheryl McGrath
The most open, and beautifully laid out wholesale nursery I've seen. Workers, and the owner are so friendly and helpful. If you want great ideas, a huge variety of plants, shrubs and trees, this is it!!!
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November 2018 by James Marinopoulos
The best wholesale nursery I've been to in the northwest. Always helpful and knowledgeable. They'll go out of their way to get you hard to find plants. I love the staff!! The dogs are great too even if Gromet is a bit cranky sometimes but Tucker makes up for it with his company wagging tail. You'll never be sorry you went there.
