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“This review is for Alexey. Thank you so much for helping with an uncommon issue we had been dealing for a longer time. Alexey went above and beyond and successfully resolved the matter, was not in a rush and checked to make sure we got the desired result. He is great asset for the company. Thank you!”
“After spending ten hours on the line with tech support the day before, I decided to go into a store to see if I could get help moving my iPhone and watch to T Mobile.Jasson helped me and it took him all of about 10 minutes to identify the issue, fix it, and send me on my merry way.Everyone was very nice and professional, greeted me, made small talk, etc. No one was pushy/"sales-y" in anyway or tried to sell me random stuff like other provider's stores have (looking at you, Verizon).It was a great experience, I was so happy they were able to help me!! I saw other reviews mentioning long wait times but I was helped immediately upon entering the store - I'm talking like the second I walked in.”
“Great experience today with Brenna. Brought my parents in to help them sort out their account, as they’ve got a weird setup. She was super patient and collaborative. I would definitely come back.”
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“As always, Logan was very knowledgeable and generous with his time in helping me set up my new phone. I am a technology - averse person so I appreciated the education! Also, Arun gave me a good idea today to save money on my monthly bill, which showed his commitment to customer satisfaction. Again, great service all around !”