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July 2024 by Akshada Bijur
The girl at the checkout was very unprofessional. I picked a dress which was on sale. ( The price displayed said 15% off where all these dresses were kept) The dress wasn't definitely misplaced and put there as the entire rack had same dresses). When I asked her the price after sale discount she said it's not on sale as the dresses had just arrived. When I pointed out that the dresses are kept right under the place that has a big sign that says 15% off she kept saying. I don't know I am not sure maybe or maybe not. And then proceeded to say do you want to buy the dress or not. When I pulled up the same dress from their online site, it said 30% off for the exact same dress. When I showed her the same she was very dismissive and made me feel very uncomfortable and unwelcome. It felt as if the clothes are on sale for some people and some people need to pay full price as per the person at the checkout . This place just went from being my family's favorite shopping place for clothes and accessories to being the one with a big no no for us. Thank you for showing us your true business ethics before we got too comfortable shopping at your shop.
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July 2024 by Ashwini Gawande
I can see so many comments of the girl who is racist but the company has not made any change. She is horrible. God never bless her. I asked her to suggest what size I would fit and she says I am not a stylist wear it and know. The way she looks and the way she behaves is unacceptable. Why is she still working. Aren’t the company getting anyone.
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June 2024 by shilpa neduri
The service at this store was extremely unprofessional. When unaware of the policy, acknowledgment and attentiveness to the customer's concern are expected. However, the cashier outright refused to process the return order and issue a refund, citing that the online order was paid for through PayPal. Nevertheless, the website explicitly states that store credit is available for PayPal returns in-store. This resulted in a waste of time as we had to travel for an hour to reach the store, and additionally incurred shipping costs for returning the item online.
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February 2024 by roopa salsa
I wanted to negate some of the recent reviews. The gal at the counter was extremely helpful and not a racist by any means. Agree that it mostly caters to teenagers but it was worth going there for me once. Not a whole lot of selection but I found a couple of adult business casual dresses and a couple of sweaters.
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January 2024 by Barbaro Moya
Great service!
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January 2024 by Vinayaka Modi
This store needs to hire some good and welcoming staff. The girl at the store today was rude and disrespectful.
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August 2023 by Sweet&Sour WhoNeedsToKnow
Not my cup of tea, but they do have cute, cheap stuff for teenager's so I bring my neaces here
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March 2023 by Maria Montero
The girl at the counter was very unwelcoming. Didn’t even greet me, but she was very friendly and helpful to the other woman in there, she literally look me down and couldn’t care less that I was in there. She saw me looking for items and didn’t offer any type of help which is unfortunate because there were so many cute things to buy. I had my mind set on a set of skirt with a top but couldn’t find any shoes or boots to match with them, maybe she stereotyped and assumed I couldn’t afford to buy anything. They had an awesome sale going on, it’s just too bad that because of this sales person they lost an opportunity to make money with me. Maybe try retraining your employees, otherwise you’ll lose a lot of money. And if your color of skin is not white I 100% not recommended shopping here.
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February 2023 by Jeremy Suzuki
Lovely jewelry with great prices; will come back! The staff was very nice, and wrapped the rings I bought in such a lovely way
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January 2023 by David Bishop
Shop was a bit small, the sales associate was very friendly and helpful for my wife. My wife left with 4 sweaters and one blouse.
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December 2022 by Prachi Chougule
Just visited this place to return some clothes I purchased online. The clothes were gorgeous. The only reason I returned them is because I couldn't fit into them. Pregnancy probably changed my sizing a little bit. The cashier (white overweight lady) was super rude to me. My phone screen is broken and hey it's my phone. Strangers have no rights to make comments on my phone. The cashier was like "Ohh your phone, it's deadly". I earn enough to buy any phone I want to, but it's just my choice. I wish I could give a zero star. Very Poor customer service !!!
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September 2022 by Leah Musz
Good customer service and cute clothes but do NOT buy anything white with red. After one wash and following the instructions, the red bled into the white.
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September 2022 by Leah Muszynski
Good customer service and cute clothes but do NOT buy anything white with red. After one wash and following the instructions, the red bled into the white.
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August 2022 by Eddie L.
racist workers in this redmond store, my daughter went in with a couple friends and one of the employess followed and harrased them and whats worse an employee was peeking in the dressing room while my daughter was trying on clothes
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March 2022 by Mehak Awasthi
Had a horrible experience with the staff..one of the most racist place I’ve visited.So the salesperson greeted and could care less if I was in the store. Then comes in an American and her tone and behavior completely transformed.Then walk in a couple of Indian girls, and she could care less..saw through themSo I waited for sometime to be sure if I was making it up in my head.It was Friday, so luckily there were enough customers for me to draw a pattern.Never going back to this location, it’s sad because I like the clothesI wish I could give zero stars but will not let me submit my review