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“Luke's is the only shop I trust my car with. I first went to them for a second opinion when another shop quoted me about $4,000 worth of work that "needed" to be done on my car. After Luke's inspected my car, they let me know that several of the items mentioned by the other shop would not be necessary for a couple more years. In fact as of now, it's been about 3 years and I still haven't needed to replace some of those parts! They basically saved me from getting scammed.
Since then, they've handled everything on my car with efficiency and integrity. They even gave me an entire brake service for free to make up for a small oversight during my last inspection. They always let me know which items are high priority and which ones can wait, so I can budget effectively for any repairs. And they are also super kind, going above and beyond, even for someone young like me with a beat up old car. Thanks, Luke's! You're the ?”
“Great work! On time. Kept their work area neat and tidy. Made sure every car - from the already clean “fancy” cars to the car and truck we haul horses and dogs in - looked brand new. I cannot recommend them more enthusiastically!”
“First time customer today and will definitely be back. My car was a mess when I came back from a long trip. It was coated in so much fluffy plant material that it looked furry, but the "fur" was so well stuck you couldn't just sweep it off. I couldn't believe the difference after 30 minutes of work. It was like getting a new car, only much much cheaper!”
“The owner did a wonderful job cleaning my car and getting it ready for sale. He did extra work that I hadn't expected such as cleaning under the hood and in the trunk. The price was higher than I had originally hoped to spend, but there were no surprises. We agreed on a price, and he stuck to it. And considering how much time he spent cleaning, it doesn't work out to very much per hour of his time. I now feel that the price was more than fair for the amount of work he did.”
“I renewed my monthly membership today after having canceled 3 months ago. I canceled my membership originally due to a car wash being near work and the convenience of the location. After several car washes I was noticing water spots and the overall clean was just not up to par. Today I renewed my membership to brown bear due to the quality of the wash being overall way better. The customer service here in redmond Avondale location is also amazing. What a great price and experience. 10/20/2024”
“Great service, quick way to get your car sparkly clean. The attendants are always friendly and nice. The cost is a bit high but expected for the area and convenience. This location is newly renovated so it was a bit confusing at first but it makes sense to maximize the number of people they can get through. Height clearance at this location: 7 ft. Cost for the Beary Bright wash about $15”
“I work at MSFT. Seen this place for awhile but never went there due to the poor reviews. Anyway, I had rodents nesting in the engine bay of my beautiful immaculate Mustang GT the last week or so. Opened the hood up and saw some droppings and paw prints (to my horror). Called these guys as I was busy with work and John, the new manager (who is a few weeks into the job, but an experienced detailer) picked up the phone, fit me in the same day and cleaned up the engine BEAUTIFULLY for 40 bucks or so while I worked upstairs. He covered the sensitive parts with bags, sprayed degreaser and hosed it down. Very happy, will be back again as long as he is manager.”
“Always great service at the register buying convenience itema and when getting propane. I'd like to request more/better warm food options but I know they'd need more labor for that.”
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“I had a oil leaking issue and went to the shop without an appointment. They quickly made adjustments to their schedule, identified the problem and fixed, without any charge. Friendly and professional. Recommended!”