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June 2024 by Kartickkumar Nayagam
Unfriendly staff. At a sporting goods store store you expect folks to be helpful. But this is a very cold place.
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June 2024 by Ruth Delia
Great service. They had what I needed.
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June 2024 by SAILOR BILL
I'm sorry, but this review finally had to happen...
The big five of yester year is apparently gone...
When I entered the Redmond store, it appeared to be more of a close out store vibe....with sharper image....Brookstone products, bb guns that look like real guns.... Perfectly mocking up legitimate handguns.
In fact, they are made under the same real gun Manufacturer namesakes.
Now we get into the throwing knives, and other gimmicky garbage....
All sorts of overpriced candy, one time use inflatable products....pools and such.
The clothing and baseball equipment, was about the only thing decent.
Now we transition into the staff.
The people working here are a little odd.
Some long term, installed individuals...
Nothing wrong with that, if they were quality retail workers. They are not though. There are no pleasantries, greetings....when entering the store. Or looking around...none.
What there definitely was was, a lot of interpersonal staff talk, about off road equipment they installed....and who was off tomorrow ....and how much working sucked.
I used to have such fantastic memories of big five. Now, honestly, when I get the mailer coupon, I throw it away.
I have no idea how this store is even in existence?.... Maybe it's owed to high-school team sports, where parents with an exorbitant amount of money.... have to buy a catcher's glove ...or some baseball equipment, etc. Because the prices in general, are stratospherically, way too high.
I priced just about everything. And the only thing that was cheap... was socks... and some shoes. And honestly, you can find better deals online.
I won't visit big five again.
I have to walk the good memories of the eighties up.... and move on elsewhere with my pursuit of outdoor activities.
-Sailor ⚓️ ?
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June 2024 by C Stoner
Great place to go for sporting goods and the manager made it all special for us. My son got a great pair of steel toe work boots by Eddie Bowers for a work project
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May 2024 by And P.
I got solid work boots for 40 bucks. Why go to these other expensive stores when I can get steel toed boots for this cheap?? It's criminal, I think.
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May 2024 by Mir Mur Archer
One of the older guys working there made me feel so uncomfortable the whole time!!! He just stared at me the entire time I was there like a robot, not blinking.... I look just like everyone else in this town, no reason to single me out like I'm a theif. I have no reasons why he would have made me feel so uncomfortable other than possible racism- either way, what a jerk! (●EDIT AS I SEE OTHER'S REVIEW HERE ABOUT THE SAME GUY. HE MAY BE MANAGER, DON'T SHOP HERE●)
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April 2024 by Moazzam Ahmed
Good store with tons of stuff but the staff are stoic!
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March 2024 by Drew J.
Stock on items seems low. And they don't seem to give accurate answers about that over the phone
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January 2024 by Lee Ann Houlahan
Always helpful and courteous. Staff goes out of their way to assist in locating a product. (Right down to the last pair Sketchers Slip-Ins!)
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January 2024 by Jit Kr
Perfect place with decent selection. I don't find anything worth complaining. Not a petty person. I love coming here with my 6 year old.
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January 2024 by Pierre B.
Incredibly real store manager, I would never go here. I was going to buy some thing and they were literally trying to like persuade me not to or something they're very weird people. They weren't answering any questions horrible store, horrible management.
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December 2023 by Vera Catalan
Came in today 12/2/23 4pm for some backpacks for my kids. As soon as I walked in cashier Alex not even a peep. No Welcome ,how are you, nothing! Wasn’t until I passed by I was acknowledged. Came up to pay and he was just emotionless. Prices were great but customer service 0 stars.
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November 2023 by Bryan Adams
This place must have a high turn over rate, most of the employees that usually help me whenever I go in must’ve left. I tried asking one of the associates in there about what happened to the previous staff and they just stared at my blankly. Would’ve thought places like this would try to keep the helpful staff.
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November 2023 by Jesse Cooper
Most of the staff I’ve worked with have been friendly. Just had a manager called over for a return on a product and he was beyond unfriendly. Lots of old man grunts and angry faces. ? Some people shouldn’t be in retail.
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November 2023 by Dave MacLachlan
Staff didn’t seem keen to help us at all trying to buy cleats. Not a lot in stock either.
