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December 2023 by Jack A.
Wow. I don't know exactly what these guys did to my car, but I took it in for a simple coolant leak, and it drives better now than it did when I bought it; the steering works better, the transmission doesn't stutter anymore, and the heater/AC panel functions now, where it didn't function at all when I got it. Above and beyond. Thumbs way up! Thanks, guys!
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November 2023 by Sudy Karuthodiyil
One of the best auto service centers on Eastside. I've taken my wife's BMW a few times here for service (oil change, routine maintenance etc.), and the quality of their work, customer service etc. have been exceptional. Last month I dropped off her car early in the morning, and the owner even let me take his own car home as there were no loaners available and the shuttle wasn't running. Who does that!!!Services: General repairs & maintenance
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November 2023 by PO O.
AA Auto service has helped me very much over the last week. After my cars engine light came on they were quick to diagnose it and explain the issues with me and how to fix it. Unfortunately my car was on its last leg and I had to get a new car. They were more than generous with working with me to do a pre purchase inspection on my new car and helped me find a new home for my old one. They have earned themselves a repeat customer who will highly recommend AA auto service to friends and family!
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November 2023 by Amy S.
Mike is always straight with me and doesn't tack on extra services or fees. Also, I have never had to come back and get something redone. So good to feel I have an auto shop that I can trust.
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November 2023 by Chuck/Annie Driesbock/ Brown
Call them about a noise coming from what we thought were our tires. They recommended we take it back to Costco and have a checked we did but unfortunately that was not the problem. We went back to AA to make an appointment to have them diagnose the problem. One of the mechanics came in and the owner asked if he would take a look at it right now for us he said sure. How nice was that. Not only did he find the problem but he corrected it immediately we were out of there in 20 minutes at a very reasonable price for what is great service. We will be servicing our cars a 2020 Hyundai sonata and a 2017 Volkswagen golf they are in the future. What more can we say friendly courteous and thorough.Thanks!
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November 2023 by Leah Walker
Mel was the person I spoke to when initially scheduling my diagnostic. He was very professional, answered all my questions. I was checked in quickly when my car (towed) arrived.Dimitri is the technician who diagnosed my car as it's a German brand and he is the specialist. I knew he knew how to diagnose a VM as he has been working on this car brand for more than 2 decades.Mike is the shop manager. He called me with the bad news that my engine was blown. He gave me the option of getting a used engine myself and they would install it and it would be much better financially doing that.In the end, I opted to not repair my car due to the value of the car vs what I owe vs the engine/repair bill.I would, 100%, recommend this shop to anyone looking to have work done on their German vehicle (but honestly, any brand).Service: Engine repair
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November 2023 by Will Smerdon
Having recently moved to Washington I was very happy to find a mechanic that was honest, reliable and with a deep understanding of my 2001 BMW M5. I brought my car in for an oil change and the team was quick and thorough, even identifying an incorrect seal on the oil drain used by the previous mechanic. They also addressed two chips in my windscreen Thank you! Will be bringing my car back here.Services: Auto glass repair
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November 2023 by R R
Terrible place, they replaced my gas switch / for 400+ dollars ! Broke the dash on my truck and said it was already cracked and they just cracked it more so they won’t fix. Expensive and dishonestIt. And the technician tried to fix it, and now it wobbles my whole dash. What a terrible place.It wasn’t cracked at allDishonest place don’t useAccidents happen they could’ve been honest with me
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November 2023 by Leah W.
Mel was the person I spoke to when initially scheduling my diagnostic. He was very professional, answered all my questions. I was checked in quickly when my car (towed) arrived. Dimitri is the technician who diagnosed my car as it's a German brand and he is the specialist. I knew he knew how to diagnose a VM as he has been working on this car brand for more than 2 decades. Mike is the shop manager. He called me with the bad news that my engine was blown. He gave me the option of getting a used engine myself and they would install it and it would be much better financially doing that. In the end, I opted to not repair my car due to the value of the car vs what I owe vs the engine/repair bill. I would, 100%, recommend this shop to anyone looking to have work done on their German vehicle (but honestly, any brand).
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October 2023 by Roni S.
Thank for your help on fixing the issue on my truck. I do appreciate the time Much appreciated. Thank you
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October 2023 by B. L. M.
i stopped in looking for a shop to install rotors and brake pads on my car. i didnt know what to expect since it was my first visit. but i was super impressed with the nice folks and good service me and my car received. i will definitely return for future auto repair needs
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October 2023 by Will S.
Having recently moved to Washington I was very happy to find a mechanic that was honest, reliable and with a deep understanding of my 2001 BMW M5. I brought my car in for an oil change and the team was quick and thorough, even identifying an incorrect seal on the oil drain used by the previous mechanic. They also addressed two chips in my windscreen Thank you! Will be bringing my car back here.
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October 2023 by Bryan Sanchez
Phenomenal service by everyone in the shop, went to them two separate times for a lot of things and they delivered perfectly, while being EXTREMELY affordable. A $4000 stealership quote turned into $1700 here. Love Mike and the team, they definitely care about their customers and seem to always be eager to help while having personalities.Services: Auto water leak repair
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October 2023 by Noah J
If you’re looking for a trustworthy mechanic, look no further. The team at AA Auto Service Center is friendly, skilled and goes the extra mile for their customers. They diagnosed and fixed an issue that the dealer missed, and were incredibly reasonable about the price. I will be taking all of my vehicles for service here from now on, and recommending my friends and family do the same. My car is driving right again and I’m a happy customer! Thank you to Mike and the rest of the team.
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October 2023 by Arsalan Siddiqui
They were able to see my car even though I did not have an appointment and they were completely booked with a full parking lot. Service was quick and courteous.These are honest folks who won't rip you off. Mike was especially great to speak to. Highly recommend this place!
