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October 2023 by K B.
SUCH a disappointment! First they rescheduled our move, then they were late, then they tried to rush out after admitting to forgetting we had boxes downstairs. Our entire household would have easily fit in the truck, but by the time they let us know they forgot an entire level of our house they said they would have to repack and could they come back next week... We had to assist them in getting things out and in because the incompetence was severe. They wanted to take doors off, so we taught them about angles. There were "3 professional movers" but one was so little he feared lifting a duffle bag and stood there while I carried in stuff from the truck on the other side. We unexpectedly needed to disassemble a crib and they were told not to worry about reassembly if it would take more than ten minutes. Dude would not give up and spent more like 35 minutes only to leave us with screws falling out of the structure in the weeks following. I asked very reasonably to be refunded even slightly and it took nearly two months for some guy there to e-mail me back with the claim that I was lying. It's a family business so I really tried to be understanding, but the experience impacted our move negatively enough for me to write this review. I do not recommend Careful Movers.
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June 2023 by Rick P.
I called Careful Movers and asked them to move my hot tub off of my patio then back on a few weeks later after a new patio was installed. They said the price would be $700. I thought that price was pretty danged high, but it needed to be done and I assumed it would include moving it off of the patio, then back on a few weeks later since that was what I requested. They showed up and moved it off the patio into the yard in about 10 minutes. They said I had to pay right then, so I did. When I called them a few weeks later to move it back on the patio, they said they could come in a few days and it would be $700. I reminded them I had already pad the full price for moving it off then back on. They said that that was only the charge for the day they were here, and I would have to pay again. I stated that $700 for less than 15 minutes of work was absolutely outrageous and I wouldn't be paying that. All they said was OK, thanks. Do not hire these guys for anything, I consider them to be deceitful and dishonest in their charging. I am truly disappointed and would never use them again, ever!
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March 2023 by Laron Williams
These guys can do it All! Skilled, professional and family run business. I highly recommend us! Wink
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September 2022 by Jeff H.
During their busy autumn moving season, Careful Movers helped me move large planters and a potted tree from my 2nd floor balcony to a friend's yard a few miles away. The move was on short notice, at the request of the property managers who intended to replace the balcony deck. Careful Moving provided an estimate (their minimum charge), fit the move into their busy scheduled to meet my deadline, showed up on time, carefully moved the planter and tree. They charged exactly what they estimated. This is a local family owned business. They helped me in a near emergency, communicated clearly, showed up on time, carefully moved the contents of my balcony, and delivered it to my friend's garden, and charged me exactly what they said they would. Who could ask for anything more?
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July 2022 by E C.
I'm very disappointed with Careful Movers. They were not careful and were unprofessional. They arrived an hour outside of the window of time they were expected to arrive (as stated in the contract) and were unprepared for our move. They brought zero boxes and were unable to pack anything for us. We asked multiple times to move a large pot off of our balcony and it never got moved. I found wrappers from OUR granola bars left littered through-out our office and they requested lunch/dinner be purchase for them on our drive to our new home. I seriously would reconsider using this moving company. The only thing positive I can say is they were available on the day we requested but now I know why. Look elsewhere. It's worth the wait.
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December 2021 by Christy S.
I can't say enough about Careful Movers. They were there for me in a time of need. Leaving my ex-husband was hard enough. They were put in a very awkward position during my move out and handled it with professionalism and courtesy. They were speedy and caused no damage on any of my belongings. I appreciate them more than words can say. I highly recommend Careful Movers.
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June 2021 by Joan C.
We hired Careful Movers a couple of times to move my daughter to Ellensburg and back. They were punctual, hard working, and took very good care of our belongings. Triston went above and beyond to help us out and get us on the schedule when we needed it, very accommodating and very much appreciated. Highly recommend!
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December 2020 by Triston W.
Awesome family owned and operated company! Have used several times for moves in Edmonds area as well as on the Olympic peninsula. They took good care of my baby grand piano and provided storage for a short time between house closings as well. Highly recommend!
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August 2019 by Diane Lacy
Careful movers were timely, proactive in communications, and with respect to moving my furniture, lived up to their name. More than fair pricing, friendly, and family run operations. Will use them again when needed!
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February 2019 by Fay G.
Absolutely amazing job. 3 nice men showed up a 1/2 hour early. They worked non stop for 10 full hours. Nothing broke. We moved 2 unpacked apartments. We're talking upstairs and hills. It was unbelievable. If you want a job well done hire these guys. Oh, and I lost my contact info but they called to confirm the day before. I will definitely be hiring these guys again. There were impressive!!
