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February 2024 by Yunuen Alvelo
Took a disposable camera to get the pictures developed, Kept checking in every week to see if we could pick up our pictures and they just kept telling us they sent them out for processing. After a little over two months now being told they lost or don’t have my order! Our family picture gone, terrible service.
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February 2024 by Mr Lewis
The pharmacy here is awful. They never have stuff in stock and regularly tell me I have to come back the next day/week and see if they can fill it then.Most unreliable pharmacy I’ve ever been to.
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November 2023 by Kaye B.
Went to get flu and covid shot and I've never had a shot hurt that much . She jabbed me so hard I couldn't believ it and I give myself B12 shots every week . So I'm not afraid of needles . Go somewhere else for vaccines .
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October 2023 by Allen Greenky
Surprisingly efficient and helpful for my covid shot. In and out like that. Friendly too.
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October 2023 by Kb
ALWAYS UNDERSTAFFED PHARMACY!! Wait for prescription pick up can be up to 45 minutes. Made an online appointment for vaccine and they were running an hour late!
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August 2023 by K McCready
Miss Sheena, TY so very much with helping me with the computer and the photos of my beloved cat. It was too stressful trying to figure that on my own!You're the GREATEST!!!!!
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June 2023 by June Mama
I have been going here for a while now and Carla is always friendly and she gives me great service and also the beauty consultant is really nice and I like to come here and buy my no 7 cosmetics. I give them all 5 stars
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June 2023 by ButterfliesRUS Training
Pharmacist is rude to you when you are picking up narcotics after a surgery and in pain. Get a new job!
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May 2023 by John Gates
I would recommend that you do everything you can to find another pharmacy. The pharmacist and the pharmacy assistants are not only rude but incapable. They make no effort to go the extra mile for the customer. If your doctor sends them something that is not filled the way that their vendor fills the prescription they will send one fax and then call you to tell you you have to take care of it. When I have been with other pharmacies, the pharmacist and pharmacy assistants went out of their way to provide excellent customer service. Walgreens on canyon road is far from that.
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March 2023 by Sharon R.
This review is for the pharmacy. We have been getting our prescriptions filled here for over 16 years. Pre Covid, they were efficient, timely, and knowledgeable with the same regular staff. After Covid, staff completely changed, not one person remained. All new and changing staff. They are always closed, disorganized, delayed, clueless , slow, and lack basic customer service. We are looking to move our prescriptions somewhere else.
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March 2023 by Lydia Rosenauer
I've always had staff do their best to be friendly and help me at this Walgreens, but the pharmacy is just chaotic. Sometimes they just close early, or their hours are different due to understaffing, and there's no way to know. I just waited in line for 30 mins with only 2 cars in front of me. And they didn't have my prescription ready even though they told me it would be ready an hour ago :(
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March 2023 by Veronica
I used to enjoy shopping here especially around holidays for gifts and goodies that I’m not able to find anywhere else. It’s also a very convenient location for me being under 10 min away from my place. I can’t really recommend Walgreens now though especially not for a pickup order. I placed an order online shortly after the holidays which I’ve done at many different stores and never had a serious problem. It took a while for the items to arrive at the store which I expected as they were not in stock at the store but were available to ship there and pick up. I received an email when they did arrive to store and not long after that I received a voicemail from an employee of the store stating that another person with my first name came to pick up an order which was in no way related to the items in my order and they accidentally gave this woman my stuff ! The female employee who did not even give her name in the voicemail then said that if I still want the items I ordered to call the store.Well I didn’t get this message until much later as I was busy working at that time. I called the store later in the evening and luckily someone was able to pick up, an employee who sounded like a much older female than the one who left the voicemail.I tried to explain what happened as best as I could telling her about the voicemail i received which I think she just couldn’t really comprehend what I was saying. I told her I was upset about this, I don’t want to put in a new order for the items and I would rather just cancel my order and get refunded as I didn’t receive my items, someone else did. She took my name (or so she claimed) and then just said “okay ma’am, if we have an order with your name back there, we will cancel it. Bye.”Ummm, okay… it’s been over a month since then now and I have not received a refund or any kind of correspondence from Walgreens. I guess I’ll just have to take a loss on that $30 order and if I were to ever shop at Walgreens again it won’t be for a very long time, I’ll avoid this location and I certainly will NEVER place a pick up order with any of their locations ever again to avoid further headaches and money possibly going down the drain !
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February 2023 by Ronnie C.
This may be the longest freakin' review some of you have seen in a while but frankly my darlings I don't give a damn because 1) You're not required to read it and 2) I MUST mentally cleanse myself of this frustrating experience!I used to love shopping at this Walgreens store especially during holidays as I would find such awesome items for gifts and a variety of goodies I couldn't find anywhere else but sadly I can't really recommend Walgreens now, especially not for a pickup order and this is why... I placed an order online shortly after the holidays and it took a while for the items to arrive at the store as they were not in stock at that time which is no biggie, I expected this to be the case. I received an email when they did arrive to store but not long after that I also received a voicemail from an employee of the store stating that another person with my first name came to pick up an order which was in no way related to the items that were in my order and they accidentally gave this other woman with my first name all my stuff ! The female employee who did not even give her name in the voicemail then went on to say that if I still want the items I ordered to call the store. Well I didn't get this voice message until much later as I was working at that time but I called the store later in the evening and someone was able to pick up the phone, an employee who sounded like a much older female than the one who left the voicemail. I tried to explain what happened to the best of my abilities telling her about the voicemail i received which she seemed to not fully comprehend what I was saying. I told her I was upset about this, I don't want to put in a new order for the items and I would rather just cancel the entire order to get a refund as I didn't receive it someone else did which I'm sure you'd all agree is an understandable request in this scenario.She took my name down (or so she said she did) and then just said "okay ma'am, if we have an order with your name on it in the back we will cancel it. Bye." Hung up. Ummm, okay... it's been over a month since then now and I have not received a refund for the order or any kind of correspondence from Walgreens. I guess I'll just take a loss on that $30 order and if I ever shop at Walgreens again it won't be for a very very long time, different location and I will certainly NEVER place a pick up order with them ever again to avoid further headaches. I've placed orders for pick up at so many different stores over the years and while I have had a similar mix up happen to me at one other store in a mall, their customer service took care of refunding me immediately when I reached out to them and they genuinely seemed to care about resolving the issue for me. Train your staff better on how to resolve serious issues like this in the future as they arise Walgreens, SMH!
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December 2022 by Mz Berens
The pharmacy here is trash, it is constantly closed and when you try to call the hold times are well over 40+ minutes they hang up on you or never pick up. Worst Walgreens ever
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December 2022 by Olivia H.
Completely incompetent pharmacy. Every single time prescriptions are ordered they are never ready for pickup on the date & time WALGREENS schedules pick up. Doesn't matter if you call in the Rx - it isn't going to be ready. Doesn't matter if you order through the app - it wont be ready. I ALWAYS give this joint 2-3 extra days following THEIR confirmation before I go in, because I know prescriptions are NEVER ready. Never mind that they are medications where doses are not supposed to be missed - Rx wont be ready. On top of that have to schedule time away from work - all for wasted trips. There are gas expenses - all for nothing. Prescriptions are RARELY ready & NEVER complete. 100% incompetency!! Sick of them messing with my health & wasting my time. Zero respect for customers is what you'll get from this pharmacy