A bank should never lose its customer's money. But Umpqua does. Inept IT coupled with apathy to customer's rights to an assumption that Umpua is a professional institution. Since taking over Columbia, they simply dont care. Stay well clear of Umpqua.
March 2023
Everyone is always polite and helpful. Have never received a snarky comment like move had at other banks. Recommended.
January 2022
the worst bank in which I have been, terrible service and the schedule changes constantly, definitely this year I change to another bank
