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December 2023 by Rs Brazier
Helpful with the rental process from start to finish.
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October 2023 by Patricia Santos
Great experience! Great to work with Caesar Castro!!
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October 2023 by Guy Bourn
The manager of the property is extremely personal and helpful. Cesar is definitely an asset to the facility. I’ve rented here for years and the property looks great because of him.
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September 2023 by Krystah Ferderer
This place is a terrible terrible joke. The main boss is cool, the "assistant manager" is rude and nasty.Oh God the whole horror I had paying $240 for a 5x10 storage unit.Their code box to leave, never works right. I always leave there by 8:57p (close at 9), and I've had to wait there for someone to remotely open it before.Well a couple weeks back, the box didn't work (surprise). It kept flashing an error code.So I did my usual wait until 9:05ish for someone to remotely open the gate for me.Didn't happen.So I had to call the emergency number for someone to connect me to the... you guessed it assistant manager! Yay!I told her I got there at my usual 8:57p. She interupts me & SCREAMS "YOURE SUPPOSED TO LEAVE B E F O R E 9 O'CLOCK! THATS WHEN THE GATES CLOSE! OR ELSE THE HOMELESS WOULD JUST BE SLEEPING THERE ALL NIGHT!""Ma'am, I said 8:57pm..."Interupts me again with more yelling. After the 4th time I snapped back & said "check your cameras!"She says she will have to send me a one time code... lady the box isn't working!"WHAT DO YOU MEAN ITS NOT WORKING?! FINE ILL HAVE TO SEND SOMEONE DOWN THERE!!""Okay"Mind you I happen to know they only live a few mins down the street, they had me sitting there for an HOURRRRRRR!!!AND STILL CHARGED ME A $50 FEE FOR LEAVING PAST 9PM.I can't make this stuff up.Just do yourself a favor & pick somewhere else until the assistant doesn't work there anymore. And if the GM reads this, hire someone else. Word of mouth can kill a business.
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August 2023 by Lady Royale
Like everything else, prices are going up. I've been here for over 10 years and my unit's only been tampered with twice but I was notified immediately and issues resolved.
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August 2023 by Quincy Allen
Cesar was super helpful and friendly when I picked up the uhaul. Thanks!!!
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June 2023 by Zamod Teleni
Amazing customer service! Cesar was very clear and helpful regarding our concerns. Would highly Recommend their services.
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June 2023 by Monica Bernfeld
Caesar is the friendliest guy! I've been surprised at the great service we receive at a storage facility. He has free coffee, hot chocolate, and water in the lobby. Nice touch!
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June 2023 by dalvin hallowanger
Very nice experience. The 10ft truck was one of the best I’ve driven. Cesar was amazing.
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May 2023 by Logan Johnson
I have had a storage unit there for quite a long time.and have never had any issues with the place.the prices are fare on the larger units but recently they have raised there rates on the smaller ones .if you wish to rent one of these I would recommend you use one only for a short time.
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April 2023 by Christina Richmond
Takes after hours u haul! He was great, really nice and friendly. Other u haul place didn't take after hours.
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March 2023 by John Evans
Rented one of the 6x12 u-haul trailers and had an excellent customer experience. The staff even remembered me and what I had rented as soon as I walked through the door several days later. The trailer was clean and fully operational with absolutely no issues 10/10 service
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February 2023 by Jerry Shackles
They were really helpful and friendly and do take care of there customers that have personal belongings in there storage and they have great discounts, great place to go I’ll tell everyone
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February 2023 by Laci Z.
Ceasars was great... talked to us about all storage options, prices, promos and most importantly, safety of their facility. We were treated great and felt very welcome here. He knows his stuff !!! Thanks again for the great customer service!
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December 2022 by kyle morton
Aside from being extremely awkward to get to, the location is generally centralized. We reserved a U-Haul, and unfortunately, even though we arrived a bit later than the pick up time, the truck wasn’t ready and we ended up having to do a standard walk-in pickup instead of the mobile pickup we initially elected for during online checkout.Regardless, the process was easy enough. I had to dispute the gas level, as it was stated to be at 3/8ths tank but was actually at a quarter tank. The online walk-around process allows for you to dispute things like this, though. So that wasn’t really that big a deal.In any case, the location is most convenient and the staff are courteous and we left only after a bit longer than the mobile-only pickup
