Transmission Repair in Puyallup, WA

“I took my truck in for a regular oil change and air filter replacement. They got my vehicle in two mornings following my first phone call, and even finished my truck within a few hours of dropping it off.They make use of an online system that gives continuous updates on every single step of the process, and even include photos and videos of the whole process. It also allows the technicians to make specific comments on each step and give general comments on other things. It's incredibly helpful.Finally, I only encountered two people, but those I did encounter were incredibly friendly. The service was top notch.Overall, this was one of the best and seamless encounters I've ever had with an auto shop and places like this deserve as much attention and love as they can get.I couldn't suggest this place more.”

“Highly recommend this auto shop!This auto shop went to bat for me with my warranty company. Through their blood, sweat and tears they were able to get me approved a new transmission for my Chevy Silverado truck. Through the process of ordering, receiving and replacement of the transmission the staff communication is above and beyond my expectations. Kept me in the loop daily. This shop is the definition of loyalty, integrity and hard working people! I am beyond grateful for each and every employee who works here! They all deserve recognition for being amazing! Thank you very much! ?”

“I got tired of the dealers not actually performing an inspection on my truck while adding it to the invoice i.e. Engine lights, sensors and oil leaks clearly visible. I started to wonder if work even being performed. I use my truck for my business and need it reliable. I cost me more to have it out of service than to pay for repairs. I was in and out in less than an hour without an appointment. They found 3 areas/seals where my oil was leaking, reset my engine light and fixed a faulty sensor for no extra charge. They diagnose the issues quickly and give a fair quote to repair.”

“Had my Tundra looked at regarding a bad rear axle that needed to be completely replaced. Melinda Was very helpful pricing out every part needed. She didn’t Overcharge on any of the parts. Very professional, and upfront with me which I appreciate very much. I was also impressed and very happy when I asked if it was possible to have my Flowmaster Series 10 muffler and exhaust installed and what the price would be. She ended up having the mechanic install it free of charge! Truck rides great now and the new exhaust sounds amazing. It’s like I have a new truck and I owe it All to Austin Pro Max. They went above and beyond, and have definitely earned my business in the future.”