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December 2023 by Google user
Eric was great in helping me get set up with a new style mask. He listened and understood what I needed. Really helpful.
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October 2023 by Rick C
really appreciate Eric's taking time to listen to my questions and address the problems I express with the mask. appreciate his patience and calming demeanor.
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October 2023 by Shauna Hedrick
Eric V was very communicative and answered all my questions. Made my experience with the fitting very comfortable
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October 2023 by Tiffany Reed
Eric provided great customer service. He made me feel very comfortable during my visit and he was exceptionally professional. I would recommend this company to anyone who require sleep apnea devices.
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September 2023 by Brenda Fromhold
I very much appreciate Carla’s help for expediting my insurance to get my CPAP sooner than later. It seemed to take my insurance forever to get my ResMed and after Carla’s call, I was notified within 24 hours with delivery instructions.
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September 2023 by Avery Apostolis
Cassie at Performance Home Medical was very friendly and knowledgeable. I don’t know how I ever operated without the help of this place. Thank you to the staff and especially my wife for nagging me so well.
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August 2023 by Gerald
Staff is very knowledgeable and supportive with the care they provide. I was given everything I needed to know about my cpap device. If I ever need to ask a question they are just a call away.
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August 2023 by John Palermini
Very nice atmosphere couple with knowledgeable and kind staff. Very informative visit. Thank you
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July 2023 by Jim Carns
I got out of the hospital with my ribs fractured in several different places. Called PHM company they said I needed Dr referral.I told them there was no way I could bring it to them . Would they please call my Dr. At the hospital And have them fax it.. They flat out said no.They were not only rude about it.But told me I should have prepare better.Receptionist was witch
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July 2023 by Kevin Richter
Experience was really good.Machine setup was easily understood and insurance was reviewed thoroughly.
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May 2023 by cathy terhune
Went in expecting a bill for a damaged machine and they went out of their way to help me! Great service and happy to be doing business here
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March 2023 by LTD Fam
Was told I could purchase equipment. Got signed off on compliance. Now I’m being billed monthly to rent this cpap for 6 months before I can purchase it, which I am now told is a requirement to rent for 6 months before buying. Paid almost $1000 in rentals in 4 months. Two more months to go and then I can purchase it at full price. I highly recommend choosing a different company to purchase your cpap and accessories. One that communicates well would be a bonus.
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February 2023 by Lopaka Los Banos
My wife and I were told we would be able to purchase her equipment after she meets compliance. Well, we have met compliance and are now being billed to rent her equipments for 6 months before We can actually purchase it. Told one thing and then something else happens. Paid almost $1000 in rentals in 4 months. Two more months to go and then we can purchase it at full price. Please choose a different company to purchase your cpap and accessories. Preferably not one that does a bait and switch.
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January 2023 by leanna schletzbaum
Had an appointment today for them to check both of my machines the portable one and the bigger one I keep in my bedroom and when I made the appointment she said they'll be there at 1 is that OK? And I said yes. 1 came, 2 came..so I called her and she it looks more like 5. 5 came, 6 came, 7 came,..at 7 the service guy called and said he'd be here about 7;30, I told him to cancel. Lousy service. I'm changing vendors.
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January 2023 by Jay C.
Dealing with this company is a joke. I need a new mask. Then my insurance isn't going to cover it because I haven't been using it enough. At first they wanted me to bring the machine in so they could download the usage data. And then in the voicemail that they left me later after I called them, was that they were able to download it. And that's when they told me my insurance won't cover it. And they only called me to tell me so, they should have freaking emailed me. So here I'm waiting for weeks until I finally called them. And this whole time I'm sleeping with a 74% blood oxygen level. I ordered the same thing through Amazon. It's cheaper and free shipping and it'll be here in 2 days. Plus I don't have to wait on hold or wait for them to call me back for an hour or more. Amazon's software is so easy! Performance Home medical, places like this are not going to survive when Amazon is so much better.I can't wait until Amazon is supported by my insurance and I can order a CPAP machine through them. My watch can do the sleep study. Jokes on them.
