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September 2024 by Jordyn Williams
Thank you Mike and Angello for making the purchase of our Mazda cx-9 so smooth and stress free. We love our Mazda!
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September 2024 by Sofia Spencer
Alex Spencer did an outstanding job and had excellent customer service. I’m so happy with my new car
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September 2024 by Joshua Peglow
Had a terrible experience here and would recommend avoiding this dealership. They were dishonest and they failed to do what they said they would do.
Edited to add: Mazda contacted to correct the problems. Will update this review when/if that happens.
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September 2024 by Roan Inglett
Great experience. Eddie had a great attitude and got me in a vehicle that fit all my needs at a fair price. I was happy to work with him. Techs are also insightful and provide good services.
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September 2024 by Pat R
I like these guys. They always have time for me and theyre easy to get to. I can't say that about all the other dealerships I've been to.
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August 2024 by Brandon Galvan
Bought a car here on Saturday 8/24 got to work with their salesman Eddie L. He did a great job, was super personable and helped get me in and out as quickly as possible with a vehicle that fit all my needs. Would highly recommend working with Eddie at Mazda in the future!
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August 2024 by Ela Engel
Very disappointed with my vehicle purchase experience and continue to be let down with no follow up for add on upgrades and accessories.
This dealership seems to only care until the ink on the contract is dry and the check cleared in the bank.
I'm dreading having to deal with them for the next years while TRYING to get help and someone actually calling back, following through and/or providing what was requested.
This has by far been THE most disappointing car buying experience EVER. I cannot, in good faith, recommend anyone to this dealership.
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August 2024 by Paisley
Milam/Puyallup Mazda is THE ONLY place I take my vehicles to - and will continue to be as long as I live in western Washington and Meegan P. is there.
I can always count on quality customer service and vehicle care. They’ve worked on a Mazda & Jeep of mine for years, and now take care of my f150. They’re quick to diagnose and repair and Meegan always breaks it down and treats me like a friend. I will always recommend Milam Mazda for the quality service I’ve received for over ten years.
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August 2024 by Lisa Rodrigues
This was by far the best car buying experience I've ever had. Rob was very thorough and professional in walking me through the car-buying process and was very transparent about the cars costs, the value, and the work put into making sure it was in the best shape and safe before resale. I also appreciated that there was no pressure at any time to buy and there was always clear communication and respect for my time from everyone on Rob's team. To top it off, the crew didn't hesitate to deliver it to me across the state for a small cost and even that crew was phenomenal! I've already and will continue to reccommend this agency to family and friends! A car dealership that ACTUALLY got it right! ☺️
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August 2024 by Francis Bern Llorente
Very accomodating people, Eddie was superb in customer service. Keep it up and more power to your team.
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August 2024 by kayla warford
This Mazda dealership and service center always treats me so well! They have wonderful customer service. Sean took care of me and my car at the last visit and was so helpful. Would highly recommend this site for buying and service. They take special care of their customers to ensure the best experience.
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July 2024 by Avery Popejoy
Eddie was so helpful and informative. Highly recommend you use him!
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July 2024 by Amanda Brown
I purchased my Mazda and while that part was great my experience with their service department has not been. I paid for both back and front brakes to be completed by this dealership. The front brakes were a pad slap and in less than a month I was at les Schwab to see that my rotors and calipers were never replaced like was on my estimate AND what I paid for. Now a few months later and my back brakes are squeaking and I’m being told I need a new brake job again. I will have these parts as well and will be expecting a refund from Mazda for not providing the service I paid for. They also lied about replacing my wiper blades all they did was clean them and charged me for replacement. I’m glad to see that the service provided I had is no longer employed at this dealership but would like resolution to make this right.
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July 2024 by John "Tater" Harris
They refuse to sell to anyone out of state. I offered to wire funds next day full price cash offer. I was turned down because I wouldn't register the car in Washington State. What difference does it make if I buy the car and pay cash for it where I register it. I would register it in Alabama and pay sales tax here. Just bought another vehicle in Florida last week no problems. Buying one next week in Louisiana with no problems. They will also not give a reason why they will not sell to someone out of state.
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July 2024 by John Uthus
Eddie Lopez was the best sales guy I talked to, he didn’t try to up sell me on anything, he was able to pick out the closest match to the 07 Jeep compass that was bought out here back in 2007. Trade in was fair offer and I felt I was treated amazing good unlike Larson (they charged 1 grand for an oil change once)