Lowe's ProServices has shown significant improvement in customer service, with several positive experiences reported by customers. One reviewer highlighted a helpful employee who provided information for a home recapping project and arranged for a technician to take measurements. Another customer, a senior, praised the assistance from an older employee who proactively helped with heavy lumber, leading to a pleasant experience during checkout. The cashier was also noted for her friendliness. While some customers noted that finding help can take time, they appreciated the knowledgeable staff, particularly one employee who provided excellent service in the deadbolt aisle. Overall, Lowe's ProServices is recognized for its improved customer interactions and a good selection of products, making it a favorite spot for shoppers.
The person that helped was great. We wanted information to recapped our whole house. He gave us information and set up an appointment for a technician to come measure and take notes.
December 2023
I like to go here because they have a variety of things that you need to fix in your home.
May 2023
Very organized. Nice place to shop for your garden or home needs. Customer service is awesome.
