Kohl's is a department store with a friendly and helpful staff who greet customers and treat them like they matter. The store is very clean and offers a good selection of quality goods, including favorite brands in fashion, footwear, beauty products by Sephora, and home decor. Shopping is made safe and easy with hassle-free returns, free store pickup, and a helpful checkout process. The Amazon return service is great, very easy, and offers a discount. The staff is knowledgeable and fosters an environment where customers can feel they belong. Customers can shop in store, online, or on the Kohl's App.