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February 2024 by Henry Knight
We've been renting from JC Higgins and Associates almost every year, and they've been amazing. We've tried other rental companies, but JC Higgins has always been responsive and invested in the property.
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February 2024 by Austin Taylor
For a reliable and trustworthy property management company, JC Higgins is the way to go. They go above and beyond to ensure tenants and landlords are happy.
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January 2024 by Rose
we lived in one of the properties that they manage, we received a letter with charges of 800 dlls after we moved, we tried to contact them many times in calls and they were never answered, we sent several emails, and finally we had an answer, part of that charge was miscalculated for the property manager and only thing that they were going to discount me was the drip pans because I had the receipt after asking several times to explain the charges, the property manager said that she was charging 65% because we only lived 11 months when we lived there 23 months after several emails trying to explain that we live 23 months and not 11 as she claimed, she was agree to rectify his mistake and adjust the charges, and even so we had charges of 180 for cleaning when even in the contract they do not specify that they need a receipt that they cleaned the place, so if they go to live there be very careful, make sure to request in writing that they inspect the property in front of you after you move out and have all written receipts of what you paid for cleaning and read your contract well.
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January 2024 by Cassandra Delacruz
They are totally unprofessional. They say they will get back to you but don’t. I would suggest you avoid all business with them. Like I said I spoke with someone from the office, he said he would address the issue and get back to me but never did. It should be something your company be involved in when the person involved is the “secretary of the HOA” and is harassing, threatening, and vandalizing my family, my property, and my pets using her title as her reason. My landlord has also tried to reach out several times with no response from you.
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December 2023 by Matthew Martinez
JC Higgins and Associates were awesome when we were getting our property ready to lease. They were really good at their job, always quick to respond, super organized, and made sure everything happened on time. Plus, they were positive and friendly. I've had a great experience doing business with JC Higgins and co.
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December 2023 by Joseph Clark
I recently had a minor plumbing issue in my apartment and submitted a maintenance request online. The maintenance team responded promptly and fixed the problem within 24 hours. They were professional and courteous, leaving the area clean and tidy. I'm thrilled with the efficiency of the maintenance services.
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December 2023 by Roger Hawkins
I had a great experience with the JC Higgins team during the two years I lived in one of the houses they managed. They always replied promptly to my issues, and they were super friendly and professional. I'd recommend them to everyone.
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December 2023 by David Gonzalez
I love the online payment portal that JC Higgins and Associates offer. It makes it so easy to pay my rent and submit maintenance requests. It's convenient and user-friendly, which is a massive plus for me.
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December 2023 by Justin Tyler
They did a fantastic job helping us find a cool apartment to rent! The application process was quick, and they made it easy for us. We're really happy to have them helping us out!
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November 2023 by Marshall Clement
This company is there to market vacant units and collect rent. We were asked to not close utilities when we left, that they would transfer utilities to their name. After 2 months of not living there and repeated assurances that they would do so, they finally took our name off the Tacoma Public Utilities account, and have not refunded us for the 2 months we paid during the vacancy. They've ignored emails and won't directly take phone calls. May have to take them to small claims court.
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October 2023 by Roberto Williams
I've entrusted JC Higgins Property Management with my rental properties since 2013, and I couldn't be happier with their services. They've taken excellent care of my portfolio, which includes ten single-family homes and multi-unit buildings. JC Higgins excels at finding and keeping great tenants, handling property issues promptly, and suggesting long-term improvements that boost my rentals' appeal. If you're looking for a reasonably priced and professional management company, I highly recommend them.
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October 2023 by Mary Watson
Stephanie over at JC Higgins did an excellent job managing my property. She treated tenants with respect and professionalism throughout our partnership. When I eventually sold the property, Marilyn continued to provide invaluable assistance and remained highly responsive. It speaks volumes about their character.
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October 2023 by Matthew Smith
As a tenant, Cindy was a pleasure to work with. My rental experience improved significantly when Cindy was on the job. I was impressed by her understanding of housing and tenant rights, and she even found me a plumber on the same day when my toilet tank had a problem right after Thanksgiving. She and her team are top-notch professionals.
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October 2023 by Donald Bryant
I'm an owner who lives far away. JC Higgins has managed my investment property since I bought it. They pay attention to details and save me money. They rented my property quickly to good tenants. They're excellent property managers and landlords, and I can't say enough good things about them. I think any bad reviews are just because people don't know what they're talking about. My contract was clear, and that gave me peace of mind, even though I'm far away. Thanks, JC Higgins and your team!
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October 2023 by David Young
JC Higgins & Associates has done a great job taking care of my rental property in Washington for many years. They were super helpful, especially during the kitchen renovation they managed when the pandemic was going on. Even though I live in California, we were able to handle everything through emails and phone calls. The renovation was a big deal, and JC Higgins' team took care of everything, keeping me in the loop the whole time. They even gave me different options and worked closely with the contractors. The result was amazing, and they finished it in just a month. Because of these upgrades, they quickly found new tenants who were willing to pay more rent. They were really good at paying attention to details, and their personal service made a big difference. They also have a homeowner portal that's really helpful. I definitely recommend JC Higgins for property management.
