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December 2023 by Tamara Heiter
Excellent customer service from Austin and Barbara! I was treated with respect, my questions answered, and the ease of opening an account was refreshing. I left feeling positive about opening my accounts with them. Thank you both for your amazing service and I look forward to many years with Harborstone and you both!
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December 2023 by John Allee
Always great service and energy. Definitely make me feel appreciated and important. I go out of my way to stop at this branch.
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November 2023 by BENJAMAS LEWIS
Friendly employee, fast service. I open account and Cd in and out less than 20 minutes
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October 2023 by Kanika Lao
Staff super helpful and get great service every times we visited this branch.
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September 2023 by Allan Clayborn
Sade was very patient, thorough and professional. Excellent job. Much better than my previous experience at another branch. Should have come here first. Great job!
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August 2023 by haha you wish
Been banking here for a long time. Built credit with their credit card. Then went through the homebuyer process that Harborstone offers, what a ln experience. SO smooth and easy. Would recommend to everyone
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July 2023 by Wayne Perrault
Loan was approved quickly and processed efficiently. Branch staff are wonderful.
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June 2023 by Jeph Fandingo
ATM's NEVER work, they're constantly down. It's inexcusable, no, if I can't use the atm's for a deposit on a reliable basis, the bank is worthless.
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May 2023 by Christopher Matthews
Harborstone is the absolute worst credit union in the Puget Sound area! I went into the Puyallup, WA branch today because I need a replacement debit card because of fraud and I was refused service simply because I didn't have an appointment even though people are sitting around doing nothing. I had to file a complaint with the Office of the Comptroller of the Currency and Washington State Department of Financial Institutions to let them know that Harborstone is allowing fraudulent activity to occur on my account and refuses to do anything about it.I am going into the branch on Monday and withdrawing every single penny from the account and going somewhere that has decent customer service and isn't tying to defraud their customers. FU Harborstone!
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March 2023 by Genie Gilley
Ms Tang was honest, friendly, professional and great customer service.
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February 2023 by Atomy World
Best service ever in the whole wide Harborstone banking environment. Great customer service, amazing friendly prompt feel very comfortable with these wonderful people handling my money.
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February 2023 by John Bilbrey
My recent experience was Harborstone was great. Your employee, Barbara St John, is extremely professional, responsible, knowledgeable, and friendly. I have dealt with her on several occasions in the past, and found her to be a wonderful representative of your company. If I were her employer, I would give her a raise. Immediately. Harborstone is fortunate, indeed, to have such a wonderful and dependable employee. Thank you for my latest great experience with your credit union.
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February 2023 by Ava Huffman
I had a fraudulent transaction that i was having issues in resolving on my own , being frustrated and being unable to resolve the trasaction and having Harboratones fraud communication unclear i was forced to come into the branch. This whole situation was very time consuming and made me very grumpy and grouchy. Fortunately a breath of fresh air name Barbara helped me, she was perstiant, consitant, efficient and she was determined to get my issue resolved. She communicate clearly, softly, paid close attention to detail and was not redundant, she stayed on course until it was resolved all while holding my hand. She was respectful and amazing and im no longer grouchy. I appreciate the time, energy and thoughtfulness that Barbra displayed during our interaction. What what an amazing world this would be if all employees were like Barbara! Harbortone is lucky to have her. THANK YOU BARBARA
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February 2023 by Edward Bockman
Friendly and such a great bunch of people. There service is so fantastic and always helpful. I chosed the right bank.if I could chose more than 5 stars I would give a strong 25 stars.
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February 2023 by John Jensen
Great experience. Barbara StJohn was able to accomplish my needs fast and effectively.
