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“My son and I took the Handgun fundamentals class. It was very well instructed and covered so many critical areas, always focused on safety and responsibility. We both learned so much and felt very comfortable asking questions and getting extremely clear, well thought out and complete answers. Very welcoming atmosphere and the array of handguns we used was incredible. I couldn't recommend Rainier more!”
“Had a great experience purchasing from here. Owner was kind and respectful. My email inquiry was addressed the same day, answering my questions in depth. Scheduled a pickup appointment the next business day. Will be a repeat customer.”
“Great firearm dealer. Order off their website, usually only takes two days to get there. Go there to do paper work,pickup firearm 10 days later. Doesn't get easier in this state. I recommend Brad's guns to everyone looking to purchase a firearm.”
“I drove a long distance to do business with JW & Melissa for a quick and discreet transaction. My decision was based on their outstanding Better Business Bureau rating of (A+) and excellent reviews. My experience was a success!As a previous owner of a very successful store in Seattle for 18 years, I highly value honesty, integrity, reliability, excellent customer service, consistency, transparency, respect, and a great appreciation for those who support the business (CUSTOMERS) and it’s clear they do as well!GIA, GTL, BBB, WSPA & NPA”
“Don't usually post reviews but I can't help but share my experience with the staff and owners of FWDG. So I started getting into firearms and shooting with my son only at the beginning of the year I was very uninformed and had very little knowledge going in and I have to say everyone at the range and retail store have been amazing to say the least. Always willing to share their knowledge and experience and offer helpful advice as far as what to buy/carry and what to avoid as far as firearms. We are started a membership and got to a point where I wouldn't end the day without stopping in just to say hello. Got to know everyone even on a personal level to the point that when a family member passed away recently the whole team send my family a card in the mail wishing us the best! A courtesy I will always appreciate and respect them all for. This is the only shop I prefer to do any type of business with and not because there aren't other great shops out there it's simply because this is where I feel at home and most comfortable with the people there.”
“I waited a bit to leave this review cause I plan on returning. It's a really great range gun counter was awesome. Not gonna say anything about the dude at the range counter because it's already been said. Hope all is well with him though because it sucks to be in customer service when you can't fake your personality. I do think he'd get points with people if he didn't come off as a kinda snooty talking down to you type of guy and gives people the benefit of the doubt that they arent idiots before talking with them. I'd recommend the range though.”
“I went into the store to inquire about a Glock 19 Gen 5 and the store part was closed but the Range was open and the clerk at the counter named Patrick was there to answer all of my questions on how glocks function and etc, also gave me a history lesson too, Super Knowledgeable and professional guy. I will definitely be coming back to purchase my first firearm from you guys 10/10 experience!!!”
“There are a lot of reviews here about bad customer service. They look like they were from a few years ago and things may have gotten better. I had a GOOD customer service interaction. It is true that they do not answer the phone. Don't even bother. However, the online chat is a different story. The chat "icon" only appears on their website when someone is available. Both times that I had to contact them during my issue (billing), someone was on the chat within 60 seconds and they resolved the issue on the spot. Shipping was incredilbly fast and the products were great.”
“Great staff in the gun department, I'm sure the rest of the staff are great as well, I can only comment on the staff that helped me buy my gun! Wonderful knowledgeable people. Thank you!”
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“Staff is extremely knowledgeable about black powder rifles and pistols. Best selection I've seen in the northwest region. If you're going to hunt with a black powder or target shoot with black powder this is the place.”