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October 2024 by Victor Lazari
Onest and the price is fair
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June 2024 by Matt McGuirk
Honest place with fair pricing. Good customer service.
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June 2024 by S S
Bruce fixed a crack on our front windshield. Excellent work and service, thanks.
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April 2024 by Kimberly Maloney
Had to replace glass on our Mini Bus door for our Child Care Center. After two other companies weren't able to do the job we were referred to Glassworks. Bruce and the crew were so easy to work with and did the job so quickly. We Will definitely refer people here in the future.
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April 2024 by isaac
They definitely care about their customers I was in and out in 30 minutes to fix a rock chip and they only charged me $40 and on top of that they smoothed over an old messy chip that was already filled not by them for free to make it a lot less noticeable the chip they filled is near invisible now I'd definitely come back they made an inconvenience on the road almost stress free
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April 2024 by Jeff Barnes
You can tell a lot about a company by how they treat their customers. Even more when you’re NOT a customer.
To be clear, I haven’t hired Glass Works myself.
In fact, my intro to them wasn’t what I’d call a fun situation. One of their drivers accidentally hit our kids’ basketball hoop driving down the street (they are too narrow, tbh), and it knocked the hoop to the ground and damaged it beyond repair.
The driver promptly stopped and came back. He could’ve easily driven off and I might not have figured out who did it, but he did the right thing and came back to assess damage and talk to me.
I got the company’s info, called and left a message for owner, and let them know the situation.
George asked that I send him the info on the hoop, and lo and behold, three days later a brand new replacement showed up on our doorstep.
I can’t tell you how much of an impression this left on me, having been treated poorly and brushed off by companies in the past when they don’t make things right.
From now on, George and his team have earned my glass business because of this one proper act on his and his employee’s behalf.
They do right by their customers, and that’s the kind of business I want to work with.
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March 2024 by Ryan Firey
I have worked with Glass Works of South Sound for years now. They have done everything from highly custom shower glass enclosures to vehicle windshield replacement and just about everything in between for us. As general contractor I have worked with many other glass companies but nobody beats the service, skill and integrity of this company. They show up on-time, communicate effectively and always offer a fair and honest price for their services. Call them today, you won't regret it!
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December 2023 by applejack720
Very honest guy and friendly too. Turns out car windshield rock chip didn't to be repaired. I'll go back when I get a repairable windshield ding!!
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November 2023 by Jennifer Kingsbury
The best customer service you could ask for, I got a pretty bad rock chip I knew needed fixed right away on my way from Roy to Spanaway and No one in this area could get me in for weeks. When I called he told me to just come right in .. I had my Toddler and 5 month old with me and He even helped with my babies getting into the shop and had my repair done and Us on our way quickly.. He was so enjoyable to visit with and extremely welcoming to my kids.. 10 stars I wasn’t out to get a big rock chip today but I’m glad to have met a new friend and we will know exactly where to go next time. Highly recommend!!Service: Auto windshield repair
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October 2023 by mark spooner
Great glass shop, had a sliding glass door with a damaged track. Technician George, very professional and easy fix. Thanks for the help, will always return back for any service and refer to anyone in the future. Thanks for the help again!Service: Window repair
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September 2023 by Danny Innamorati
Bruce was very friendly and helped to fix my windshield quickly. They quoted me more than half the cost vs. Surrounding shops. I am very happy to have gone hear and would recommend their service.
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September 2023 by kkasec
Walter installed our shower door. He was perfectly professional and did exactly what he promised and when. Easy to reccomend and will use again. Thanks.
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September 2023 by Michael B.
We had our shower door installed by Glass Works and the service, quality and value was excellent. Reasonably quick from order to installation time. Professional installation. Price was 40% less than another well known glass shop.
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August 2023 by Betty Q
This is a great company to do business with. Prices are very reasonable. Installation of several failing glass panes was done on the scheduled date. The quality of workmanship was outstanding. Removal of defective glass and installation debris was included in the price. I strongly recommend this firm.
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April 2023 by Adam Schetselaar
Bruce did a fabulous job on my window chip repair! They've done two repairs on two different car windshields. Both times scheduling was easy, they got me in right away and got the job done quickly and well. Also friendly and down to earth and affordable out of pocket.
