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November 2023 by Chuck N Kim F.
Let's face it, car shopping can be stressful. Sean, was great! He helped us look at the vehicle we had come to check out that we'd seen online, even though it was off site at the detailer's still. The buying process was easy & went smoothly. We would definitely recommend Sean Levesque to help you out when you're looking to buy a new vehicle.
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November 2023 by James Masella
Paul and Troy were great! I’ve bought several vehicles over the years because Paul is so amazing. Paul and Troy are real people that treat you like a friend rather than a customer. Truly they are amazing!
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November 2023 by Aaron Palmer
Nick was amazing and I felt very comfortable working with him. He was thorough and answered all my questions. Very genuine! Everyone that helped in the process, Nick, Paul, and Chase, were polite, educational, and great to work with. This family owned dealership has earned my business for life! Also, love the truck!
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November 2023 by Britney Kitaka
I recently bought a used 2009 Hyundai Sonata from Buick GMC of Puyallup. I had an incredible experience mostly because of Paul and Nick. Paul is a great conversationalist and an attentive salesperson, he made sure I found a car in my price range that would fit my needs as a working student. Nick also made sure all my questions and concerns regarding the car were addressed. Car buying is stressful but these two gentlemen made it a breeze. Thank you.
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November 2023 by Kimberly Roberts
The buying experience was easy. The sale person, Nick was very helpful in finding us the vehicle that met what we were looking for. Kevin, In finance was very helpful with answering all of the questions we had. Both of them were a pleasure to work with and took care of us from start to finish.
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November 2023 by Anita B.
We had ordered 2 Yukons in over 2 years from other dealerships that had been cancelled due to "no allocations". What I think is the manufacturer didn't want to make my ordered color/tech combo. Harnish was my third try. It took 10 months to receive the Yukon I ordered, but was worth the wait! It's flawlessly assembled. Design and tech implementation needs improvement as compared to the Mercedes GLS450 (comparison vehicle).Vehicle criticisms: - SuperCruise is a sore disappointment as compared to a 2021 loaded Hyundai Palisade, which doesn't rely on Google or 'connected' gimmicks to function. SuperCrusie needs improvement to be a worthwhile value. Do it the way Hyundai did!! - The on board entertainment system only has 2 apps and limited screen dimmability. I can't download Pandora, for example. - My vehicle is missing the front row back seat mats!- There is no color adjustable ambient lighting, which is pretty much a high end modern standard.For the transaction, each person we dealt with was professional and excellent, approachable and direct. Negotiations included typical dealership add-ons that were all reasonable to discuss and eliminate with moderate persistence required. The additional very large "destination fee" is offensive (or explained/justified poorly, at best), yet for whatever reason unavoidable and not negotiable. I preferred to pretend I wasn't being charged many thousands of dollars "just because" so, I ignored that part of the transaction. I resent paying $5k more because of a market adjustment. Not cool.Chase, in finance truly went the extra mile and took the time to get us the very best possible interest rate. That is excellence in action!Steve, the GM, finalized the deal with us, was genuine and personable. He took effort to get to know us and truly understand our situation and has top notch communication skills. Truly exceptional. Sean was great to deal with and kept us in the loop through the entire 10 month wait. He even called at one point to offer a different vehicle as an option to waiting, which I declined. Sean was easy to work with and very kind. This was my second ever brand new purchase and first ever custom order. It was great! I have some marketing suggestions I would like to share if you care to hear them.
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October 2023 by James Harple
Just traded my old Yukon and picked up a new truck. The sales team, both Phil and Nick, to the finance and sales manager we’re awesome. Fair prices and no pressure. Was a spontaneous purchase so didn’t do much research prior and spend hours there making a decision all while they stayed friendly, professional and assisted with all my questions to make a decision on the best fit for a vehicle.
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October 2023 by W Kyaw
Thank you Buick GMC family for helping me with my new car.Silvia from the internet sale team, Phil Quantanilla and Paul Guetle from the sale department, Chase from finance. You all made the buying process fairly painless. I appreciate all the prompt responses and excellent customer care.
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September 2023 by Celia F.
We purchased a used GMC pickup from Sean Levesque and it went so smoothly. Sean is a terrific person and sales professional. He put us at ease and went way above and beyond to make this deal happen. I don't usually even like going to make these deals but Sean was so nice and helped to keep things running smoothly and expeditiously. I would highly recommend him if you need a new vehicle.
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September 2023 by Nicholas Coblio
Great experience overall. Sales person Isaac was supper easy to deal with and very upfront about everything. No hidden surprises and would definitely recommend him to any of my friends that need to purchase a vehicle.
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September 2023 by Yourhighness Bolar
Kyle was very supportive and professional my car came in with a problem and left without that problem that's what I call GOOD HONEST BUSINESS. Great place to get your car worked on. They are very kind and respectful I was very skeptical of bringing my car to a new shop but left satisfied and will now be bringing my family and friends to get there car worked on they gained a good customers. Thank you Kyle !
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September 2023 by Mike Wallace
We recently bought our new 2024 GMC Sierra 3500 Denali Ultimate from Buick GMC of Puyallup. We were pleased with the whole vehicle buy experience through this dealership and appreciated their honest and straightforward manner.
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August 2023 by Tony Roberts
I would give 5 stars, but we purchased a GMC almost a year ago- still waiting on our roof racks- every few months they tell me it will be a few more months. So we missed almost all of our kayaking adventures, this spring and summer. Thanks Puyallup GMC.
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August 2023 by Dung Nguyen
Just bought a GMC Yukon Denali at GMC of Puyallup. The staff here is incredible, they made the buying process so easy and fast. They got a great GM here that was hands on in helping me with the buying process. I was in and out within a couple hours and got everything I ask for. Would definitely recommend coming here for a vehicle!!! Ask for Nick!! ???
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August 2023 by David Seidler
Nick and Scott were phenomenal. I completed a customer order, they were fast and efficient, communicated with me every step of the way and always answered any of my questions. When the truck finally arrived, I was in and out of the dealership within two hours. It’s the best experience buying a new vehicle I’ve ever had. Thank you!!!