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January 2024 by Liz Steenbeeke
They are a great company to work with from start to finish. They listen to your needs, guide you through every step and the workmen are very professional. I would highly recommend them.
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December 2023 by Colleen Lammers
ADDB redesigned my kitchen, did demo and rebuilt it in a short time with high quality work! I highly recommend them for any size job.Service: Home renovations
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December 2022 by Thomas Ward
We renovated our kitchen and bath earlier this year, and the experience was excellent. Initial planning and design phases were thorough and the level of detail much appreciated. We love the finished product, high quality of work, and would absolutely work them with again in the future!Services: Bathroom remodeling
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April 2022 by David F
I have worked with many contractors over the last two decades as a building manager for a small condominium building. ADDB was able solve very difficult problems that other contractors could not resolve. The quality of their work is unparalleled. For small jobs or extremely complex jobs that require the coordination of several different sub-contractors, ADDB delivers outstanding results. I highly recommend this company.Services: Exterior structural repairs
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April 2022 by David Fenbert
I have worked with many contractors over the last two decades as a building manager for a small condominium building. ADDB was able solve very difficult problems that other contractors could not resolve. The quality of their work is unparalleled. For small jobs or extremely complex jobs that require the coordination of several different sub-contractors, ADDB delivers outstanding results. I highly recommend this company.Services: Building design
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September 2021 by Nika Jonsson J.
Never got anywhere because they never followed through. Initially we went in to the showroom and there was one employee there, in the entire place! She was sweet, but told us how she was at the local community college for design and had just completed her "bathroom certificate. Given we were in for an ADU, home remodel and 4 new home builds we obviously needed someone in the design department with a bit more experience. We were given Andrew's number (project coordinator) and he did call me back after my leaving a message. He mentioned they typically only do ground up, which means the architectural design is part of it. As we already have an architect and the plans, we only wanted an interior designer to help with finishes. He said he would pass it on to his team to discuss and someone would contact me. Nada, zilch, nothing! We ultimately found an amazing interior designer and given these other reviews it appears to be a bullet dodged! #foolishbusinessmodel #bigloss #smh
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January 2021 by Heidi Christiansen
American Dream has done a kitchen remodel and a dental office remodel for us. The quality of the work they provide is excellent and the staff is amazing. They are friendly and they communicate well. We dealt with Scott, Amelia, Jim and Matt. Each one of them was great at their jobs and all helped us through the process. I would highly recommend them for your next remodel project and I will definitely use them again.Service: Remodelling
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March 2020 by Michael Silver
We had a very bad experience with ADDB. There were a lot of miscommunications from the beginning of the project, and we never really felt like our project was very important to them. We ended up wasting months of time with them and paying a huge amount of money for design fees and in the end had to start completely over with another company, who was, incidentally, so, so much better in every regard.
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March 2020 by Michael S.
We had a very bad experience with ADDB. There were a lot of miscommunications from the beginning of the project, and we never really felt like our project was very important to them. We ended up wasting months of time with them and paying a huge amount of money for design fees and in the end had to start completely over with another company, who was, incidentally, so, so much better in every regard. 1. Scott, the owner, was unprofessional with us and when we tried to give feedback and talk about the issues we had he made personal attacks rather than discussing the problems or taking any responsibility for things they clearly got wrong. 2. They significantly overcharged us for work that was done, and they did not complete the agreed scope of either project. 3. Although we hired them for a couple of smaller projects, we did not end up doing the large kitchen remodel with them, in part because they bid a crazy amount of money for it ($275,000) and would not break down the costs at all, so even if we wanted to do the project with them there was no way for us to make decisions about cost cutting to get to a reasonable budget. Scott simply refused to give us any indication of where the money was going (even cabinets vs floors, for example). The company we ended up hiring was over $100,000 less expensive for the same scope (plus, friendly, helpful, and professional). Scott also told me in our very first meeting that they don't take any responsibility for sticking to their schedule, even though all the subs would be under their direct control. 4. We paid over $8,000 in design fees, and while we liked the designer we worked with, she was an interior designer, not a kitchen designer, and we had to figure out most of the important items, such as layout and cabinet use, ourselves. Numerous times we gave feedback on the design which was ignored and we had to go over the same things in subsequent meetings, costing extra in design fees. Major items were missed (such as a window which precluded a design they spent hours working on and charged us for even though it was clearly their oversight). 5. We were told that because we were paying for design work that we would own it all at the end of the design, whether we hired them or not; but at the end of the design, even though we paid them in full in good faith, they did not provide us the design documents and instead just gave us a mishmash of renderings from different designs they did and a cabinet layout with no detail. 6. We hired them to install carpets, which they subbed out to another company who was terrible. They left lumps in the carpet and got grease all over our freshly painted walls and doors (and even the carpet), and there was no oversight of this company by ADDB, though they charged us for this. They also did not fix the squeaky floors although I asked three times before they started to make sure this was done and was assured by both ADDB and the carpet company that it would be. Scott's response to this was that even though his project manager agreed to do this work it wasn't specifically covered in the contract. I asked Scott four times to just ask the carpet company if they were willing to come back and fix this and Scott told me he would every time but never did. The carpet company did come back after I complained and cleaned up most of the grease but was not able to get all of it off the paint, so we hired the painters to come back and touch everything up. 7. We hired ADDB to do some wall repair. For this project they did good work and charged us reasonably, though they did charge us about four times more than the actual cost of the materials they used. They also cut in an extra box that I asked them not to, so I was left with an empty plate cover on the new wall, and they damaged the trim and left a piece missing which they never fixed. In the end, all Scott cared about was getting paid, and he was very weird about this. He seemed very stressed and suspicious all the time. He did not care at all about the actual quality of work or making sure we were happ
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October 2019 by Joan Broom
Great design/construction team; one-stop shopping; great communication; stayed on budget & timeline. They’ve done two projects for us: outdoor room and kitchen & bath remodel. Will definitely hire them for future projects.
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September 2019 by Judith Best
American Dream Design Build made such a difference in our remodeling. As we approached designing and changing our kitchen and laundry room, my husband and I had 2 totally different styles of approaching the work. My husband easily envisioned spaces, and I took longer to think about things and make sure it’s what I wanted. We met with Jim B. and designer Michelle T. and began planning. These meetings were productive, and they showed us options. The design process truly made the kitchen and laundry room exactly what we wanted and needed.
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August 2019 by Steve C.
We had American Dream Design Build do a major remodel of our first floor, including the living/dining rooms, complete kitchen and family room. We also had them remove walls, relocate windows, back slider and install a new larger patio in the backyard. The entire process went extremely well. From the initial contact with Jim and him walking us through the process, it was exactly as described and professional from start to finish. We really appreciated all the design help we got from Amy and Madison. We went in without a clue where to start but they did a great job walking us through the process. Keith kept an orderly job site and tracked well the schedule while communicating with us throughout the process. The end result turned out even better than we had expected and was completed on time! The team was professional from start to finish and we would absolutely recommend them to anyone.
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July 2019 by Truman Coggins
We have partnered with American Dream Design and Build on two major remodeling projects in our North- End Tacoma home. Both projects were near flawless in concept, design and construction. We fully endorse the ADDB step-wise approach to construction and the integrity it brings to the building process. The craftsmen and design staff for both projects were top-tier professionals who treated us with respect and civility.
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April 2019 by Alissa Frederick
Overall: We are very happy with the end product. The kitchen is almost exactly what I envisioned with Amelia, the designer and the only changes were for the better and are detailed below. Scott, the owner (and salesman who I first spoke to), Keith, the general on the job, and the most of subs and assistants were respectful and very competent. Their workmanship for the most part (exceptions listed below) was amazing. They were quick and the end result is extremely beautiful.
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April 2019 by John Montegary
I paid top dollar for a small bathroom remodel which took way too long and was substandard overall. There were obvious deficiencies in the quality which were ignored by the supervisor and owner. They forgot to perform work listed on the order and all they want to do is give you a credit. They claim to have fired the flunky assigned to my project which is somehow supposed to make me feel better about the work. It doesn't. Stay clear of any business that has you give up your right to sue!
