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December 2023 by M B
Honestly, this shop is amazing. I have brought multiple trucks here. And the owner is a standup guy. He does great work and is honest and direct. Something that he has been lost in society. I highly recommend this shop to all!As I read through the comments, Mr. Ford has it ever crossed your mind that a surprise may not be a thing when you’re ripping some thing apart trying to diagnose it? Also when a place is as busy as this one because of treating customers like family and going the extra mile time and time again and do you not think schedules fill up or do you assume they should build a skyscraper off the side of the shop hire employees pay more taxes just to accommodate your car? Hardly worth a one star review and reading that was shameful especially when the company nor any of its employees did anything wrong. You are trying to affect the livelihood of an entire group of people and for what? Being a spoiled brat
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November 2023 by Jake Ford
Tried obtaining their services many times but they refuse to give me any quotes or pricing on the repairs I need that they offer. I have called multiple days in a row and talked to the same guy every time and still nothing. DO NOT WASTE YOUR $$ HERE! Ended up having my car serviced @ Mikes Shop in Buckley and He I can highly recommend ?
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August 2023 by Steven Dombrosky
Had work done on my 1999 Explorer, it was done right. 1 year warranty on all work. Very trustworthy.
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July 2023 by Marilyn Jeffrey
Excellent service! Very honest and reasonable prices. Very kind and helpful.
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July 2023 by Wayne Dolan
I called around needing a transmission everyone was 3 to 5 weeks that they would need my truck. I use my truck daily for my independent pilot car business ,anyway I called 161 garage and the owner was very friendly told me what I was going to be charged and that he could get this all done in 2 to 3 day's . So I told him let's do it and he told me that if I can drop my truck off Wednesday he would have it done probably Friday. Fast forward he called this morning at 8:30 am to let me know that the job was complete and ready for pick up. Let me say this when I dropped my truck off Wednesday late afternoon around 4pm he had already had my new transmission on my word that I was going to have him install when I dropped my truck off so basically they installed my transmission and took the old one out in a 8hr shift very impressive. When you have a small business and something breaks it can cost you more then just a repair it can cost you a job and much more money in time loss the longer you are without so its important in my line of work to have reliable and fast and good work. Thank you very much 161 garage for keeping me going .
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April 2023 by Robert B.
Rude people, bad work and they lie/scam. Told me I needed a head job or possibly a northern engine. I got second opinion, it ended up being a water pump and all kinds of leaks.
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November 2022 by Peter Rivera
Best automotive shop in town hard to find a honest shop do you want to take your vehicle to an honest place that's going to do honest work take it to 161 garage I would recommend a shop to anybody..Services: Brakes
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November 2022 by Stephanie Rivera
Amazing customer service. Very knowledgeable techs! Beyond happy with their service!
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October 2022 by Ted clark
Great work and done on time, I believe fairly priced too. Very knowledgeable
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July 2022 by Jeff Snope
This place rocks. Randy is the best. Go see them, you won’t be disappointed.Services: Transmission
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July 2022 by uytip folds
The owner Destry is great to work with. Honest and trustworthy
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February 2022 by Tanner A.
Took my truck for a transmission solenoid because it was stuck in 4th gear. They drove it once and cleared the codes as I told them I did already and it did not fix it. After 5 days of them having it they took another "look" and they said I need a new transmission and that they drove it some more. Get in my truck and see the mileage is on the same miles as when I dropped it off so they did not drive it or attempt to fix it at all. Overall this place is a huge waste of time and money and they don't do anything for you at all! Better off doing it on your own or going to puyallup transmission! BE ADVISED THEY ARE SCAMMERS
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December 2021 by Andy Meyers
Great service. They are not afraid to work on an older vehicle as mine. The work is done properly and the service is great. They treat everyone as a valuable customer. If parts are going to be a problem they will let you know to schedule other transportation. I'll take all my vehicle to 161 garage to be serviced.
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December 2021 by Darrell Ross
A++ Shop to get your vehical fixed . great staff and customer service.
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September 2021 by Daniel Reed
great customer service and a fair price for quality work. Definitely reccomend these guys!
