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September 2024 by Dawn Gardner
The experience during the selecting and purchasing our new pickup was awesome. Taylor Wysup was tremendous to work with during the entire process. Never did we feel pressured at anytime and he went out of his way to meet our expectations, needs and goals of what we were desired for our vehicle. The communication between us was open and transparent. There are no regrets and we are grateful for Taylor being an excellent listener.
Trade in value was fair and purchase price was fair. All in all we are simply glad we went through Wysup dealership for our purchase.
We also had a great experience working with William Sweet for the financial transaction. He was very knowledgeable and transparent as well and there was never any pressure during that process.
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September 2024 by Xavier _Yorke
This man Justin was absolutely amazing to work with! I walked in just looking to take in a couple questions and he answered everything I asked WITH detail and professionalism. He was very kind and clean and ready to show me everything about the car! THANK YOU JUSTIN!
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September 2024 by Tegan Hyman
Mr.Trang helped me find a great car for my first loan and was very friendly. The whole dealership was great and very genuine. I recommend anyone looking for a car to choose this dealership first.
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August 2024 by Brad Hollenbeck
Great place to buy your next vehicle.
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August 2024 by Cameron Hewitt
I would not recommend getting your car serviced here. I took my car in and when I got the car back the problem was not fixed. They did give us a discount on the clutch replacement which they said was needed after we (my family) showed them the car was still not running correctly. When we got the car back after they replaced the clutch, I still had an issue with the pedal not coming up fully and they charged (without telling me) for that repair as they claimed it was separate from the clutch repair work they did.
This was a complex issue that also involved another dodge dealer who also misdiagnosed the problem, so that slowed and affected repairs, but still not impressed with the customer service or how the situation was handled. They did provide the discount for one repair and gave me a loaner car for a week (which I had to ask for, was not offered as repairs dragged on) otherwise this would be one star. Either way I will not being working with this dealer at all in future.
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August 2024 by Sally Crandlemire
We recently purchased a vehicle from Wysup and Taylor assisted us. He didn't pressure us in any way, was very helpful, communicative and honest with us. It made a stressful situation of buying a vehicle much easier and pleasant for us. Based on our experience, we would go back in the future.
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August 2024 by Kathy Grossman
They have taken good care of our car & truck
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August 2024 by Walt Dumas
The easiest process I have ever had, in purchasing a vehicle..They showed me what I was looking for and wanted, not what they wanted to sell. Michael and Chandler are amazing to work with. I would highly recommend anyone to go to Wysup when buying their next vehicle.
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July 2024 by Jessie F
I worked with taylor, he was wonderful! Was not pushy at all , worked with me on numbers, let me feel comfortable driving the jeep by myself , paperwork went smoothly. Definitely recommended coming here , ask for taylor. I would buy another vehicle from here.
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June 2024 by Timmy England
My family and I were returning home from a trip to Lewiston. The engine overheated on the grade so we pulled over and sure enough two heater hoses and ruptured and the coolant was all pumped out. We made a call to the Wysup Dodge dealership in Pullman and spoke with the Service Department Manager Kristi Gibbs who was very gracious and sympathetic to our dilemma. When we arrived at the dealership we were promptly greeted by Kristi who went to great lengths to provide us with a loaner vehicle throughout the Memorial Day weekend. The necessary parts were ordered and the vehicle returned to us repaired the day after the holiday. This was the epitome of great customer service and this measure of kindness has convinced me to be a repeat customer. Great job Wysup Dodge!!!!???
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June 2024 by Reanna Dieterich
Exceptional service deserves nothing less than 5 stars for Wysup Chrysler Jeep Dodge Ram. From the start, their personalized approach ensured a positive experience in finding the car I was looking for. There was no compromise involved; they went above and beyond to match me with the perfect vehicle. Taylor Wysup played a pivotal role upon the arrival of my car, facilitating a seamless paperwork process. At Wysup, you're not just a customer; you're treated like family.
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June 2024 by Treemaniac
I've trusted Wysup over a decade for service on multiple vehicles. Happy to say the sales department is on par as well! Very impressed with the overall buyer experience. Justin was friendly and informative, without being pushy. Worked to get us a fair trade in price and make the deal happen. Couldn't be happier and recommend Wysup over any other dealer in the area. Roger that!
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June 2024 by nancy youngs
Our salesman was Taylor and he was amazing. Best car buying experience I've ever had in over 40 years. I would highly recommend The Wysup dealership to my friends and family.
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May 2024 by McKenna Jacobs
They don’t call you back. They are rude on the phone. They don’t even work on your car the day they have you scheduled. I can’t even get a clear answer on when my vehicle will be ready for pickup. Some of the worst service I’ve gotten at a dealership.
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May 2024 by Wes Underhill
We had to unexpectedly replace our car and the team at Wysup really came through. We found what we liked using the website and then worked with Taylor and Chandler to complete our purchase. It was a great experience start to finish as Taylor did what was needed without putting a ton of extra pressure on us to look at extras or different, more expensive cars. I feel like I got a square deal and recommend Wysup to anyone looking for a new car!
