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February 2024 by Brittney Nguyen
Seth answered my call on a Sunday as I was leaving messages at a bunch of shops trying to get my car in somewhere after I slid on some black ice and busted my tire arms and steering. He was extremely responsive and got my car back to me in about 2.5 weeks - Just in time for my move back to California. It would have been way quicker had the weather not been so bad the weekend temperatures dropped below 0° and the wrong parts getting shipped out. I did have to bring it back a second time after taking my car home because the alignment wasn’t done properly (outsourced to another facility) and they then noticed another broken part that had to be replaced which took an extra 2-3 days. But I’m glad they caught it before I got on the road. Seth was awesome and he pretty much took care of everything and kept me informed along the way. Would highly recommend this place to anyone else who needed a repair.
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January 2024 by Elise Albano
Ok, well, I COULD talk about how they did a fantastic job on my windshield, even though I came in at a wildly busy time of year. I COULD talk about how they searched carefully to get me the least expensive parts and labor was very reasonable.But I WANT to talk about how I fell in their parking lot (totally my bad - I was looking at my phone instead of where I was going) and not only did they come rushing to my aid, get me up and offer to get me anything I need - I was driven to the ER immediately, when we realized it was essential that I go. I dislodged some tendons in my foot/ankle and damaged a nerve in my knee and I definitely was not stoic about it. They got my husband a loaner car while they fixed up mine (they had to start late after taking me to the hospital) - which was vital, since we have kids that needed to get to school. The work on the vehicle was great, but I owe these guys a huge debt of gratitude just for being good people. You'll always have this customer's loyalty!
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November 2023 by Daniel Johnson
Owner was great and they finished the repairs ahead of schedule and under budget.
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November 2023 by Melinda Dolmage
Randy is one of the most kind business owners I've ever dealt with. There was a mix up with our insurance that led me to owe more than I was expecting. They made me feel so cared for and understood. Would highly recommend this company to anyone.Services: Painting
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November 2023 by Tim Hagen
Went in for an estimate. Was told it would be emailed. I left a reminder voicemail, and they never followed up.
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September 2023 by Mike T
Quality service and work!
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September 2023 by Evie
Excellent experience! I'd never dealt with insurance before coming in and they handled the entire process for me. It was so easy and as soon as the paperwork went through they had the work complete within a few days. Amazing job, couldn't recommend more!
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September 2023 by Jean Nichols
From my first phone call to University Collision after my wreck to me picking up my repaired vehicle it was less than twenty days. Randy informed me of every step from taking photos to when my Wrangler was completely repaired and all of the paperwork was explained to me in detail. University Collision worked with my insurance company and Enterprise car rental to make a seamless and non stressful experience. I will ALWAYS recommend University Collision and will use only them in the future if needed.
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July 2023 by John David
Have gone back to these guys two or three times and every time they go the extra mile. Redid some work that wasn't perfect (not really their fault), did extra legwork with insurance, and completely explained the process every time. Found a custom decal we didn't even realize was custom and replaced it and we wouldn't have known thr difference until we saw a spare in the front seat. They clean the car on the outside very well when all done and they do a good job. We've had to vacuum the inside from paint dust each time from being in the shop but that is worth it for thr level of detail and effort they go to in their service. Probably won't go anywhere else if possible. Competitive rates too.
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May 2023 by Aetes 24
Very friendly, reliable, and trusted place to get your car fixed.
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April 2023 by Michelle K
I have been there on three occasions over the last several years. They are friendly, informational, and professional. The work is quality ("like it never happened") and they are very adept at working with insurance companies.Services: Painting
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December 2022 by CJ A.
Issues with parts and did not pay attention to details. Took several replacements to finally get it "right" according to them, but after all was said and done, was still not acceptable. I gave up and took my rig back.
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September 2022 by Casey England
Great Customer Service, and Quality Service.
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September 2022 by Krystal Ashby
Thank you so much for custom painting my sons football helmet, it turned out great and was done quickly so he could use it right away!Service: Painting
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August 2022 by Jeff Sperline
Thoroughly impressed! Quick and accurate estimate. Started work on time. Finished a half day early. Great communication throughout. Car looked amazing!Services: Painting
