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September 2024 by Dan Krauss
The buying experience at Toyota of Pullman was excellent thanks to Tommy, our sales representative and the GM Brandon! We first drove the Toyota Crown a year ago with Tommy and really liked it but the timing wasn't quite right for us due to "life". We had been in contact with Tommy a couple times in that year and were happy to purchase the 2025 Crown Limited from him a week ago. The process was straight forward - not the typical car sales process. They made it easy and we felt like we got a fair deal on our first NEW car in 24 years! We are keeping our 2013 Avalon since it's such a great reliable vehicle - hard to beat a Toyota! The new Toyota Crown Limited provides a comprehensive suite of up-to-date safety features which we were really looking for and we couldn't be happier with it! Oh, I should mention that we got 43.5 MPG on our trip from Pullman to our home in Liberty Lake Wa. - outstanding for such a comfortable vehicle. Give Tommy a call - or better yet go see him to get a great car and a fair deal at Toyota of Pullman.
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September 2024 by Keola
I recently visited Toyota of Pullman, and really, every time I've visited, the service folks are always friendly and doing what they can to help me save on my repairs. Caleb Caballero was that person a few days ago, and through his kindness, he reminded me why I keep bringing my business there year after year.
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September 2024 by Oleg Martynyuk
Had the pleasure of working with Tommy, he made the experience smooth and consice. I would recommend purchasing your car with this dealership.
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August 2024 by Nuri Nimmer
I had an outstanding experience with Toyota of Pullman when I brought my vehicle in for repairs. The staff handled everything with great care and demonstrated impressive knowledge about my vehicle. What truly stood our was their integrity - when the issue reoccurred after the original diagnosis, they fixed it promptly and didn't charge me a cent. It's a pleasure to see such honesty and dedication in customer service these days. I highly recommend Toyota of Pullman for their professionalism and commitment to doing right by their customers.
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August 2024 by Zylokeion
Tommy Coffee is a wonderful and professional salesman who met me at the door and helped me through the whole process
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August 2024 by Jeanna Henry
In July, our daughter took our 2006 minivan from Seattle to Pullman to drop off a load of her stuff to the house she renting for school. Once she hit Colfax, the van lurched and all the lights on the dash lit up. She called Toyota of Pullman and they were able to get her an appointment, shuttle her back and forth, and get the van fixed quickly. We are so appreciative of their help and wouldn’t hesitate to call them again!! Thank you :)
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August 2024 by Chris Schwartz
Mr. Hutton have been helping us with several of our vehicle purchases. Great service, great prices and deals.
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August 2024 by Elizabeth Stevens
Adding to the chorus of praise for Tommy Coffee. Knowledgeable, kind, and easy going.
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July 2024 by Dominique Faga'autau
Big shoutout to Caleb Caballero in the services department. I think almost every service since 2019 I have got Caleb Caballero as the rep and always took care of me. Provided great customer service, was genuine and true on our conversations and needs for my vehicle. Thanks for making my visits easy and welcoming.
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July 2024 by Luke Golden
Great service and communication!
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July 2024 by Adam Duval
Just bought a car here. Perhaps the most pleasant car buying experience I’ve had in my life. Tommy made this experience most wonderful. From the very first to the last moment he wasn’t a salesman - he was a brother. Chris was incredibly efficient in paperwork. Strongly recommend this dealership!
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July 2024 by Md M Hossain
All the stups are very helpful. My special thanks to CALEB CABALLEO for his service.
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July 2024 by lolamay56
Had my front and rear brake pads and rotors changed and was amazed how quickly and this was done. Caleb in the service department was very professional and willing to work with me. Wonderful experience.
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June 2024 by Craig Hanrion
Better service than any other dealer I have ever dealt with.
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June 2024 by Donna Johnson
I can't say enough about the Service department, I've been there 2 times now and both times I was treated very well.