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November 2024 by miranda f
I'm disabled, so even though I have a membership through my insurance they treat me just like everyone else. Which is such a breath of fresh air. Finally a gym that treats everyone like they are the most important. I got black card membership and due to my physical limitations I can only use their massage chairs and their hydro chairs.
But they don't care, they are so kind and nice here it really makes me happy when I visit. I have to bring my caregivers with me and they even let them go with me when I go to use the massage chairs. I understand that they don't have to let them into this part of the club as my black card membership only gives me access. But they allow them in with me which is so kind and considerate. I usually go late at night so that there is usually only a few people in there. This way I try not to disturb people and it lets me sign up for longer sessions in the massage chairs.
So thank you for being so kind to me. This is the only gym I have ever been to that makes me feel welcomed and they even allow my service dog to be with me. Which I know they have to but they never make me feel like I didn't belong. Thank you for being such an awesome place
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September 2024 by Julie “Jewelz” Nowicki
Sydney on night crew is super helpful! Sam on morning crew as well. I had no idea how to use any of the spa machines and Sam and his coworker showed me how to use them. Excellent job on the cleanliness. Sydney was very helpful transferring my fitness ID so I could join.
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August 2024 by Kyle Stark
Cleanest Planet Fitness I have been to!
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July 2024 by Carmen T
They make it extremely difficult to cancel your membership I’m active military and I can’t come in person to cancel my membership they keep charging my card. I’ve sent multiple emails and now I’m sending a formal letter.
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July 2024 by DJ White
Worst club ever. If you can go anywhere else do it. Worst service ever! Less than 10 people in gym in middle of the day and I was told not to jump rope because it might hit someone. LMAO I've never been to a gym where jump ropes weren't available to use. I was embarrassed for her.
They try hard to get you to use their app. If you don't they want you to give your phone number vs just giving you a key tag to swipe. Of course you can't track a key tag or sell information from it.
No real squat racks, just smith machines. Many trainers will tell you smith machines don't allow for a proper form to learn squats , so if your want to learn to squats this isn't the place.
Staff, I'm actually not surprised I was told not to jump rope. Most of their staff are NOT certified fitness trainers. They spend their time as janitors and talking with each other at the front desk. I suspect the woman who told me that would have no clue about interval training.
If you need a place for a month or so visiting, you can make due with this. it is cheap with an option for no contact.
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July 2024 by Ag Og
This location is the cream of the crop for staying fit on a budget. Other places will charge exorbitant dues or offer negligent or rude staff / inflexible options and hours.
For the price, it's pretty hard to beat the Pullman Planet Fitness.
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June 2024 by Patricia Kuzyk
The Pullman Planet Fitness is absolutely pristine. It sparkles with cleanliness- and surprisingly fragrant. It’s a gym - but it smells like a spa. The staff is friendly and attentive.
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June 2024 by Cody Martin
Very affordable. Equipment was clean and all were in working order.
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March 2024 by Michael Bryant
Clean and solid place, staff is super friendly, really wish they would put sports on the tvs and not 90 percent of the channels of Fox News, MSNBC, CNN ect.
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February 2024 by Christian Burke
Great gym with the cheapest rate in Pullman. Only downside is there is no free barbell that you can do stuff like deadlift or bench press on. You have to use a Smith machine instead.
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January 2024 by David Jones
Not an honest gym. My daughter joined last Summer. She moved away to college in another town. They continued to charge her monthly despite attempts to cancel. They insisted on in person cancellation - despite her out of town location. When she did cancel in mid -December she was still charged two days later.
I would use a different, more honest gym.
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December 2023 by Pat H.
Unfortunately, the management at this location is not doing a good job. Many of the machines are out of order. Two of the five bikes are out of service. One for over a month. Many other machines are out as well. They do not get them repaired in a timely manner. I guess you get what you pay for.
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December 2023 by Ronnie K
Black pass membership means nothing when it comes to having guests use it.
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November 2023 by jim horstman
Great staff and a very clean facility..
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November 2023 by Joy McIlvaine
WOW, went into Planet Fitness today to sign up, so impressed. First of all, it's huge!! The staff, Manager Curisa & Christian, were fantastic 5 ? ? ? ? ? employees for sure!! They were so patient with me as I downloaded the Planet Fitness app and got on my way to working out here. Since I started working out I've met Jayden and Carole, they are also smiling, friendly and 5 ? ? ? ? ?. There are SO many machines here, I can't imagine ever having to wait to use any one of them. 20 big screen tvs, so you can work out without missing your favorite show!! I noticed right away how positive the place feels. There is encouragement everywhere you look. Sparkling clean, too. They have USB charging outlets inside of the lockers in the public area, they thought of everything, you can charge your phone, laptop, tablet, while you work out, awesome. The have a 30 minute workout area, with a visible timer, to keep you on track. They have an abs stretching area, free weights, functional training, pf TRX, pf 360, water rowing machines,etc. The restrooms are very spacious and bright. They have large lockers that you can hang your clothes, jacket in. They have hands free flush toilets, hand soap dispensers, water faucets and hand dryers. They also have a big mirror and 2 hair blow dryers, incase you are going to work, etc.They have tables when you first walk in if you want to have a snack there, bring coffee for after working out and chat with a friend, big windows let in alot of light. Judgement free ❤️
