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February 2024 by Katie P.
Again- this Walmart is trash! The parking lot is horrible can't seen any of the lines for the parking spots. So there are cars that park all over the place. Self check out lines are horrible because there isn't enough checkers . Today, one whole side side of self check out was totally closed. And BRING BACK THE PLASTIC BAGS DAMNIT!!
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February 2024 by Pinkgirl F.
This walmart sucks a**. I picked up an online order at the store. The lady who loaded my truck up put a gallon of milk right inside my door. When I got home and opened the door, the milk came flying out. It hit the pavement and broke open. The milk spashed all over my pants and my suede boots. Needless to say, I was pissed. There is no excuse for this. The lady had a crap ton of bags to use. She didn't even tell me she put the milk inside of the door without being in a bag. Such incompetence. Every time I go there for a pick-up order, it's always something. Well, I'm done. Shopping inside is a joke. They never have enough cashiers. So you're waiting in line for about an hour to check out. No one wants to take a cart full of groceries to the self checkout. Never again will I shop at Walmart.
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January 2024 by Seth C.
Had a bad experience after using the self checkout with my family. My family and I were out shopping and enjoying ourselves until after we were done using the self checkouts. The lady ( this is on 1/27/2024 at 5:30pm ) that is at the door ( employee) watched us walk from the self checkout behind 8 other people that used the self checkout as well, stopped us just because of my finance skin color and embarrassed her because of it, so my finance had ask, is it because of my skin color that you stopped us? And that lady chuckled at that and didn't even bother to try to fix the issue. Walmart, you are not Costco, if you cannot trust anyone to use the self checkout, then bring back employees to do the checkouts, stop being cheap. I will no longer support Walmart. I will take my business elsewhere. P.s. I wouldn't even give this a star, but I have to, to be able to write about my experience here. End Racism
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August 2023 by Kate W.
I was in dire need of new tires & the auto center crew has been more than helpful. It's nice they care to make sure you get good deals, good service & help explain things you dint understand. I truly had a great experience for the first time using their center for car maintenance & will definitely be back. Thank you to Tabitha, Cheryl & the service manager who helped get me in & out so I could get to work on time!!
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July 2023 by Kim M.
I have never been a fan of shopping at Walmart, but recently, with everything being so high priced, I have found myself going there to save significant money on items, particularly non grocery items, i.e. the food processor I needed. My sister shops there for meat, canned goods, and everything but produce. She is always happy with what she purchases and the drive up and go service. What is really cool about the Walmart drive up and go service is they started it a few years before the Covid-19 pandemic shut everything down. A brilliant move and kind of industry leading. I appreciate the drive up and go service since, at the moment, my mobility is challenged until I get my osteoarthritic hip repaired. In fact, l love the drive up service at every store now. Walmart has started a thing where they do not give you bags for your groceries at drive and go. I'm not sure how I feel about that because I need to get used to bringing my bags and if I forget I don't like foodstuff that might be cold, wet, or leaky, sitting on my car seat or trunk mat. On the other hand, I am all about trying to save the planet. I have not been inside of a walmart in probably five years. So this review really is about the drive up and go. And I do recommend it.
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April 2023 by Jesse H.
The racial profiling at this store is so blatant it's disgusting. If theft is such a big issue that it warrants posting a grouchy old lady at the front door to check receipts; shouldn't they be checking every receipt? Not just those of customers of color? Don't get me wrong, I think it would be annoying to get stopped every time I pay for groceries, but it's 2023, let's recognize that us white people are just as likely, if not more so, to shoplift.
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January 2023 by Ryan S.
Lately Walmart has allowed RVs and sketchy vehicles sit in their parking lot, today I found many uncapped syringes in debris in the parking lot. Clearly Walmart has failed to maintain a safe environment for their customers so if you have kids I recommend keeping them close unless you want them to be exposed to a blood-born pathogen. Or taken by a tweaker.
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October 2022 by Annette D.
After using curbside pickup for almost 2 years now I really like it and they are doing a really good job. Sometimes there are slip ups but that is to be expected. After using 2 other stores this is by far the best one. I've stopped using one store all together and am just about to stop using the other one. Even pick up has something wrong with it. Even when you say no substitutes they do anyway. Or they forget to put the item in my trunk even though it's been paid for. I get refunds for that but it take forever and then I don't have what I needed for dinner.
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September 2022 by Marie N.
You can buy just about anything here. I was in a clothing shopping trip and the attendants were very helpful and kind.
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September 2022 by Josh S.
I think it's really freaking weird that I go to buy 7 dollar body spray, and I have to wait for a key like it's some chanel no. 5. And the fact that the guy I ask for help tells me to look for some other dude in the area. Like, walk me to where I need to go, or give me an exact place to go. Don't tell me to look for some other guy. Then, the guy says I have to pay for it immediately at check stand 5. I'm like, okay, whatever. I follow him to check stand 5 and the guy is walking so fast I can barely keep up, and I'm fast. I purchase the body spray and what few items I have, and I have to PAY for a bag to carry around my shit, because there were no baskets in sight. Nice way to sell plastics bags to people who don't need them by making them buy their seven dollar body spray and carry it around the store. I just don't get it.
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August 2022 by Larry P.
I had a car battery that had one more year on the warranty. The battery was charged too 100% then without being hooked up to the battery terminals the battery went to 30% overnight. wouldn't start the car when the cables were attached. so took it back to Walmart Paulsbo. A young girl in automotive put a tester on it and told me it was good. I'm 66 yrs old and been working as a certified mechanic for 40 yrs. I know a bad battery when I have one. They would not warranty it. it only had one more year on the warranty, so it would not have been much. They chose to not make good on anything so I took it to O'Rielly's and they tested it to find it was only 10 volts under load. Definitely a bad battery! Walmart has sold me their last battery!
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June 2022 by Curtis V.
My wife and I - both in our 60's and new to Washington State and Poulsbo, went to the Walmart Supercenter in Poulsbo. When we went to check out a 20 - something Clerk asked to see our Identification. We presented our "OFFICIAL WASHINGTON STATE - TEMPORARY PAPER DRIVERS LICENSE" and our Picture California Drivers License which the DOL in Washington put a hole in, but told us we must present this CA License with the Paper License to prove identification. We are both retired, we purchased groceries and 1 bottle of wine. The 20- something clerk called her 30ish Manager - "CHRIS" over who was reading his phone, he denied the purchase because of the hole in the CA Drivers License - put there by the State of Washington DOL. According to Washington State Alcohol Beverage Laws, this is a valid form of identification and you are only required to be checked to verify age if you look under 35. We look over 50. While they had most items we wanted ignorance will prevent me from shopping there again. PLEASE KNOW THE LAW and THE RULES BEFORE DECIDING if an "OFFICIAL STATE IDENTIFICATION IS VALID"
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January 2022 by Jodi R.
Tiffany was so helpful! We had a return, she helped us through ever step. She went above and beyond with people calling out. They explained they were short staffed.
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December 2021 by A L.
Cleaner than many walmarts I have been in Better stocked than the Walmart in my home town. Employees were friendly and helpful as store layout was different than others and I need to know where to look for items I needed.
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November 2021 by Chelsea M.
If I could give this store 0 stars I absolutely would. It is the law in BOTH Washington & Kitsap county to wear a mask while indoors. Other than a sign on a door there was no re-enforcement whatsoever. We have been literally dodging maskless customers left and right who are hacking with awful sounding coughs. Also, while some employees are masked a good percentage of them aren't wearing the masks correctly, wearing masks that obviously are too big leaving them hanging below their nose and only at vest covering PART of their mouths, so absolutely pointless for their designed purpose. In addition to this we've been waiting in an extremely long line to check out for over 15 minutes and we're not even close to being to the front, the lines weaving into the clothing, groceries isles and beyond and they are either extremely understaffed or unwilling to call for more checkers. In addition to that we were unable to locate employees as we traversed the isles trying to locate things. Look, I understand some people have medical issues with masks and others just plain don't want to wear one but IF YOU ARE SICK EITHER DON'T GO OUT OR WEAR A DAMN MASK. Walmart employees here need better training and if they are uncomfortable with enforcing the mask law they need to hire someone who is whose job is to enforce it.