U.S. Bank Branch is a highly praised financial institution, known for its friendly, professional, and efficient staff. Customers have consistently reported positive experiences, with the staff being described as knowledgeable, helpful, kind, and courteous. The branch has assisted customers in setting up a wide range of accounts, including personal, military, small business, and savings, providing clear answers and support to find the best solutions for their needs. The U.S. Bank app has also been praised, with the staff guiding customers on how to conduct specific transactions through the app, reducing the need for in-person visits. Additionally, customers have not experienced any extra charges or fees, leaving them very satisfied with the bank's services.
Toni was very friendly, professional and efficient. She helped us set up our account quickly. We have always been happy with US Bank over the years.
September 2023
I had my identity stolen a while back and the response I received from everyone I dealt with at the Poulsbo Safeway branch was top notch. They really took the time needed to lock down my accounts and credit back the fees that the crooks incurred by illegally accessing my accounts. They couldn't have been more helpful!
November 2019
Convenient location bank there frequently. Tellers and manager friendly and helpful.