I ordered furniture and the delivery date is well passed the promised delivery date. When I call customer service the only answer that I get from them is that the furniture is in a warehouse and I should be hearing from them soon. If I could give them a lower rating I would.
August 2020
Turn away! Placed order, took immediate payment and 5 weeks later claimed it was oversold. Now waiting for refund estimated to take about two more weeks.
October 2016
Top notch service and quality. Excellent follow up. I ordered the Cottage outdoor furniture--identical to a set that I almost bought through a high-end catalog company beginning with the letter F. I saved almost 50%. I highly recommend Thos. Baker!
