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October 2023 by Renae Esposito
It's a great deal when you move in. They raised the rates 3 times in a year. The units feel unfinished. It said they were heated but I'm unsure because the temperature was the same as the outside.There was plastic with no insulation in my unit and I basically could punch a hole through the drywall and I would be in my neighbor's unit. There is a 2-in gap and a 4-in gap on the top of the doors making it pretty easily accessible for people to use unlock your doors and steal your items. I'm assuming the only reason this hasn't happened is because it's in poulsbo and not in Bremerton. The location is mids as when you drive up to the gate it's on a weird shape till and then you basically go in a circle and exit out a back gate that is right up against a main road where people fly down the hill. Parking is limited in between the units and so the road becomes unaccessible If there are a bunch of people accessing their units all at the same time. I found the staff to be super friendly and awesome But I'm unsure if this is the quality I'm willing to pay for. Pics to come.
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October 2023 by Susan Seymour
Very considerate and accommodating staff. Was grateful to be able to store my things in such a clean and comfortable environment. I highly recommend this facility.
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October 2023 by L Taylor
We only needed storage for a short time but we were very impressed with the service and security at Reliable Storage. Would not hesitate to recommend to my friends as the best option for storage
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October 2023 by JonPaso60
Very Clean, neat and dry. Great business to work with. If a need come up I will go to them first. You can't go wrong with them!
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August 2023 by Maryann Davis
The storage facility is very clean and well maintained. The staff were very pleasant and professional to deal with. I would be happy to recommend them.
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August 2023 by Jason Lowe
Amazing customer service!!! Jolene is so professional, and kind!! Even their call center operators are amazing! If you need storage, this is the place to go.
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August 2023 by Christina Gould
The Reliable Storage team in Poulsbo is fantastic to work with and I highly recommend their storage services!
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June 2023 by Kevan McCaslin
I generally will not give 5 stars, but in this case it is justified. Reliable Storage in Poulsbo is a clean facility with reasonable rates, easy in and out access, and pleasant personnel.I will rent from them again if the need arises, and would recommend them to anyone with storage needs.
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June 2023 by Adam Thorne
I rented a storage unit for 2 years in Kingston. Finally ready to move out, I was disappointed to not be able to use the truck available in Kingston and had to rent the truck from Poulsbo, even though the box truck in Kingston was parked at the location in Kingston. They charged me mileage from Poulsbo to the reliable storage location in Kingston. The company seems to be removing office staff from their locations, which was the explanation provided for the inconvenience/confusion/added cost. At the end of the day, whatever I had to pay to stop doing business with this company was worth it.
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May 2023 by Nordic American
Reliable Storage is the all-around best storage company in Kitsap County. The staff/team members are outstanding; consistently pleasant, knowledgeable and very helpful.The facilities are top notch. My first choice for rental storage space will always be Reliable Storage.
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April 2023 by Bonita Anika
My storage unit is the perfect size for my family to grow and stay organized! The office staff is so helpful.
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April 2023 by Annette Toro
The storage area is secure, clean, accessible. The staff is awesome, very knowledgeable and friendly. We are very happy that you have a truck that we could rent to move our things. All in all Reliable Storage is awesome.
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March 2023 by Maria
Convenient, next to Town & Country off Hwy 305. Nice helpful staff who care about safety. Good prices on clean units, too! Lots of huge garage sized units. Safety: I was showing some pieces to sell, so I told them my unit # & time of meeting. They drove by a couple of times (in their golf cart) to make sure all was okay. They also have an annual summer garage sale for tenants, open to the public for 1 day. But they should hold those sales on different dates from their different locations so the different site tenants don't compete. Last summer, I sold 60% of my antique furniture at wayyyy below, asking, then gave away the rest because nobody came by. Apparently, the other 2 sites also had their garage sales, so people were going to Bainbridge Island instead! Even if my stuff was beautiful & exceptionally priced, nobody really saw it.
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March 2023 by Troy Bruschetto
Amazing customer service. Very fast and responsive. Price of storage was very competitive in the area.
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December 2022 by Leah
Julie was perfect in assisting me and even found me a great price for a unit that was more fitting for my needs. Her kindness and attentiveness was much appreciated. I've never had pests, cobwebs, or any issues with my unit. I will stay with reliable storage as long as I am in Washington. 5 plus stars!
