O'Reilly Auto Parts store #3939 in Port Townsend, Washington, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program for one-time projects with a refundable deposit. The staff is consistently friendly, helpful, and attentive to customer needs, creating a welcoming and positive shopping experience. Customers appreciate the store’s extensive stock, extended hours, and clean environment. In an emergency situation, staff members like Adam have gone above and beyond—rescuing customers by quickly finding the right parts, explaining how to purchase online, and even delivering parts directly to customers in urgent need. The store’s knowledgeable staff, especially those with a genuine dedication to customer service, have earned high praise for their quick assistance and willingness to answer questions. Overall, O'Reilly Auto Parts in Port Townsend is known for its reliable service, quality parts, and friendly atmosphere, making it a trusted choice for auto maintenance and emergency needs in the community.
There was a girl that worked there does she help me figure out what had to be done with my car say yes they're very good and I would say if you got a problem go to him and they'll figure it out
December 2024
O'Reilly's has always treated me right never sold me the wrong parts and is open for extended hours even in the winter
August 2024
Prices are good. Staff is friendly and they loan out specialty tools for free.... good customer service!