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“I find it hard to believe the spoiled, entitled and arrogant reviews of some people here. Having lived in costa rica for 20 years, I’ve had to patiently wait at a bank for 1/2 hour to 2 days for a transaction - and sometimes the transaction never works. And by the way, Chase is the number one bank for a reason.”
“Great service. Quit complaining about the hours. Just glad to have them there. Such a shame you have to stand at the drive-through. At least the branch is still here.”
“Opened my account online which was super easy. Branch is well staffed and everyone is very friendly. Just closed our mortgage with them which was a great experience.”
“Personal attention, always given! Small local banking institution, But treated like a king, or queen! Doesn't matter who you are! They LOVE your business, and YOU as well! I have banked with the PORT TOWNSEND BRANCH FOR OVER 24 YEARS! LOVE THEM ALL, DI, PAULEEN, LAURIE AND KADE. YOU NEED TO KNOW, HOW MUCH WE ALL APPRECIATE THE WHOLE CREW! JAN KEMP AND TOD EASTON.”
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“I was a Kitsap Bank customer for over 20 years. I recently moved out of the area, and switched banks for accessibility and convenience. Over the last few years, I had the pleasure of dealing with Lynda Douglas in Port Townsend on several occasions. She was always responsive, friendly, and genuinely helpful. I will miss the customer service I grew to expect from Lynda and all of the great people I dealt with over the years. Thank you,”