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February 2024 by Molly Timko
Edith was clear, quick and anticipated all of our needs! She was also very patient and was able to solve any problems we had.
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February 2024 by Shawna Herstad
Edith was amazing! It was refreshing to meet someone as honest and caring.
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February 2024 by Jeff Randall
Great service. No line today.
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February 2024 by Cassandra Pontius
The manager Adine was wonderful in knowledge, manners and time. He's the best ever!!!
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February 2024 by mark hunter
Terrible place. They now want to change me $40 to transfer the data from my old phone to my new phone. Last time I bought a new phone they didn't charge me anything as it should be when you spend hundreds of dollars a month for the Verizon service. What ever happened to customer service? I could see charging a small fee but $40 is outrageous.
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February 2024 by Misty Kilmer
Great service! Nae was amazing and I love how she took time to explain things to me and my son
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February 2024 by Jacob Didit
Nae helped me buy to Apple Watches earlier today and was really nice
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February 2024 by Cameron Granger
Normally I dred going to cell phone stores, they try and sell you on the latest and greatest how ever this time around was different. A young lady who works there. I believe her name was Nae friendly, honest, and didn't try and sell us something we didn't need. She was able to get my daughter a good phone at a good price. She was even able to help us save money on streaming services so we didn't have to have 4 different bills. She wad absolutely amazing, Verizon did somthing right when they hired her!
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January 2024 by Susan T.
Not feeling it with this store anymore. Service staff used to be so great. Woman today treated me and my employee like she couldn't be bothered to help our situation, offered no real support to resolve our issue. She was rude, unprofessional and not helpful at all. Will be going elsewhere in the future. Miss the past reps I worked with. They actually cared.
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December 2023 by Cindy Comstock
The two gentlemen who assisted me were excellent in both knowledge and caring. I felt valued and trusted them.
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December 2023 by John Wheeler
The help I received was priceless. Aiden was the person who helped me. His costumer service was excellent. His costumer service was above the ordinary. He gets a 5 star review from me. Thank you Aiden. Words can't express my gratitude.
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November 2023 by Lilly
Carson was very patient and polite and straightforward with his information about my phone and other options. It actually was a great experience and I would definitely return for another purchase or if questions arise.
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November 2023 by Mason Taylor
I just recently went to upgrade my phone and get an iPad for my grandmother and Aiden was the one to help us after battling with Verizon fraud department for 2 days and going down to the silverdale store 3 times and having our phones shut off my the fraud department for 2 days he was able to help us resolve all those problems, get my new phone the iPad new chargers screen protectors and a bunch of other stuff at such an amazing price! Thank you so so so much Aiden! This man needs a raise for his phenomenal customer service and problem solving skills. And not only that, I had my grand mother with me and she’s diabetic and her sugars were dropping low so I needed to run to the restaurant next door to get her something to eat while we finished and she sat with her and set up my phone and her iPad got the screen protectors on all for me while I could care for her. You’re awesome, don’t let anyone take your shine away! -mason & lana
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November 2023 by Nhu Mai Le
Mike was a fantastic Verizon rep. He led me every step of the way of the options available. I am happy with my purchase.
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October 2023 by Bobbie Bauwin
The best cellular service store anywhere. I have been to Verizon corporate stores and this hands down superior. Special kudos to Nae. Even though she could not resolve what I requested through no fault of her own or Verizon she was professional, creative, thoughtful etc. Verizon corporate stores could learn something. This store is my go to. From looking around the store customers there were content and helped