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“The store's manager AJ is truly a professional and added value to AT&T's customer service. His knowledge and soft skills made my visit stress free and brought positive resolution to my phone issue. He is an excellent example of what customer service should be. Highly recommended!!”
“From start to finish my ZAGG experience was FANTASTIC. I walked up to the kiosk seeking a new case for my 12 Pro..... the ZAGG rep pointed out the cases available to me from which I selected one, from there I informed him that I also needed a replacement for my phone screen. He pulled up my account on the computer found my information and dialed me in. I left my device with him & chased an ice cream cone from Baskin Robbins, upon my return my phone was completed & ready for pick up. Easy Peasy..... I paid my bill & breathed new life into my 4 year old iPhone 12 Pro. Thanks for protecting me ZAGG!”
“Elle was very professional and caring. She took care of what I needed to do and gave me the best experience. We got everything done that I came in for. I really appreciate her”
“Everyone was very kind and helpful. They went out of their way to help me understand the benefits of my new plan, and what things would work for me and the way I have my devices set up. They even set up my screen protector, camera lenses protector, and my phone case for my new phone. Best experience I’ve had going into a Verizon.”
“Dylan was great! My phone died so getting it exchanged (and a $800 credit) was no easy feat! Throughout a 3 hour time span, Dylan was cheerful, helpful, polite and incredibly helpful. Being in HR, I recognize exceptional employees. Dylan definitely qualifies!”
“Google sent me to the wrong spot because these businesses always seem to be moving around but I happened to see it and the woman working was super friendly and helpful.”
“It was very efficient but I arrived at an opportune time and I knew exactly what I wanted. The staff were very knowledgeable and they pointed out how I could save some money by consolidating my Verizon protection for our devices under one account.”
“Customer Service Rep Ameris was wonderful. She promptly greeted me upon entering the store and quickly and very skillfully addressed my issue with a very worthwhile solution. I was in and out of the store, with my problem corrected in less than 5 minutes. Ameris in Silverdale, WA is a true professional and extremely customer oriented. She is a great asset to AT&T.”
“Very knowledgeable & friendly person. She helped me with my new phone. She really knows her job. I'm glad she is working there. she had all the answers for me.”
“I have been with cricket for over 5 years. Never had a problem and have 4 lines 1 for myself, my daughter, niece, and elderly mom. The manager at the Bremerton store has been there ever since I got my phone. He is very smart, polite and helpful Ive seen a lot of people who work there come and go. But Mazziah is dedicated to his job and always there on duty. Thanks Mazziah! ?”
“Great customer service, a bit of a wait, but only one person working and I was told up front how long things would take, and they were accurate. All good and will return.”
“Large fully staffed store with very professional, trained, and customer oriented representatives. They get it right the first time, and can accomplish whatever your wireless needs are very quickly. Best AT&T location in Kitsap County! Highly Recommended!”
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“Very helpful staff worked with me to navigate the maze of call center ridiculousness, patiently and creatively overcoming obstacle after obstacle to help me get set up with a new phone.”