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March 2024 by Jasmine Biondi
I’m very disappointed with this jewelers the staff was extremely unprofessional I had dropped off 10 stones to be faceted and I have a extremely busy work schedule roughly 80+hours a week they marked my stones as abandoned and kept my stones needless to say I will be getting a lawyer involved because I spoke with the store multiple time and was assured that this would not happen. Buyers beware they are shady
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August 2023 by Karen H.
Devon was so helpful and friendly when we walked in to have two watch bands sized. She had them both done in minutes and we were so surprised with "no charge! Just come back in the future."
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December 2022 by Marissa L.
Had a great experience here ! Quick turn around with ring sizing , loved getting what I wanted two rings in one ! I love thé look and got exactly what I wanted !
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June 2022 by Lary Coppola
Some addict shooting up in the men's room and store personnel refuse to call police. What kind of woke BS is this...
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March 2022 by Laird Steven J. Lefebvre
reward pt. never work YGS
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February 2022 by SheriLee Jones
They suggested work for my wedding band. Now the gold looks tarnished and I won't go back there.
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January 2022 by Shelley Downing
Very disappointed with sizing of a ring and repair of a bracelet. They measured my finger but the ring is definitely too tight. The charm I needed fixed on my bracelet wasn’t even placed back in the correct place.
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January 2022 by Chris Fields
Devon is very attentive and has helped me pick out great gifts for years.
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December 2021 by Julia Pavey
Tia was awesome! She helped us find some awesome things and I now have so many things that I would love to get in the future. She was able to answer many questions and you eschan's and even show me some things that I didn't know they had. Tia was so sweet and helpful not pushy at all. the next time I want to get a gift I'm going to look for Tia again.
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October 2021 by Ricky Demello
⚠️ THEY STOLE AN INCH OFF MY GOLD CHAINWorst repair on a gold chain ever. Honestly nice people in the front but the work that was done on my wife's gold chain was trash. There was no quality. They said it was finished but when we picked it up, mostly all the spots was suppose to be fixed, wasn't. It was a birthday gift for my wife actually, she had it for 26 years so it was wrapped wen I got it back from the jeweler. When she opened it she wasnt happy, I wasnt happy. I was embarrassed that they charged me a lot money for it to be super glued together. Worst repair ever. So I brought it back in, and I just got it back they took an inch of my gold chain. THIEF'S my wife's chain was 20 inch's now 19 inch's.
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September 2021 by Cameron Hubbard
had a watch resized here and the customer service was amazing! made sure i left happy
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July 2021 by Adrian Conrad
Tried to get a new battery for my mom's watch. One employee was busy with a couple while the other had her back turned to us tending to the register. We greeted her and she ignored us. After a 2nd attempt she abruptly responded "Just a second. I'm having an issue!" Rude and unprofessional. Customer service needs improvement.
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July 2021 by Thomas Hammond
I bought a wedding set from Leah on 6/10. The ring is beautiful and my wife loves her birthday present. Leah was very helpful and knowledgeable. The price was more than fair. On 6/11 my wife and I went in to have the new ring sized. Leah was super helpful. While they were busy, I picked out a new watch for my birthday. It was a fun experience shopping at Fred Meyer Jewelers!
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July 2021 by Shanell Patterson
LaToya the manager is amazing!! So helpful and knows what she is doing. 10 out of 10. She should get a raise!! ?
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May 2021 by Lauren M.
The customer service at this location is just horrible. We bought my engagement ring and wedding band here, and after a few of the diamonds fell out of my engagement ring, we brought it in to get it replaced (we have the extended warranty) they told us it might take up to 3 weeks to find the right diamonds. They called us a few days later to tell us it was ready. The 2 diamonds they replaced it with look HORRIBLE. They do not shine at all, I'm convinced they are not real diamonds because they look so bad and so different from the rest of the diamonds in my ring. When we brought it back in, the girl working rudely told us there is nothing they can do about it. Today I came in to get my ring cleaned and stood there for close to 10 mins without anyone even acknowledging me. One girl wasn't doing anything and saw me standing there for a few minutes and said "I'm gonna clock out" and walked away. My cleaning would have taken her less than a minute. Customer service obviously is not their specialty. Makes me sad that I bought my wedding band there when I could have supported a better business.