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February 2024 by Edlester ED
Super simple, staff answered all questions.Port Orchard staff was great.
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December 2023 by Danise DB
Great place to rent a car, very easy transaction, straight forward. Highly recommended, friendly people. Thanks!
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November 2023 by Danise denBraber
Great place to rent a car, very easy transaction, straight forward. Highly recommended, friendly people. Thanks!
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July 2023 by Brynn Rutherford
Janita was great, excellent customer service and super friendly.
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June 2023 by Jared M.
I would give negative ratings if I could. Flew in from Kansas City was told by enterprise we would have a car, went to three different enterprises the first day as well as calling many different places. Kept being told there would be a car at a different location, tried a couple locations then called and had booked one with care to this location. was told I could show up when they're open promised repeatedly there would be a car available for me if I spent the $150 on an Uber to get there. Looking forward to my rental I willingly got the Uber an hour over here for the rental to be told that a care representative made the reservation instead of an in store representative and that our reservation wasn't valid. Jeniva was the most unhelpful employee ever. Basically just told us repeatedly that sucks she can't help us. Told us there's a card to call and ask and just left it at that. She claimed she called yesterday leaving a message saying no cars are unavailable. No calls in my call log but she promises she did. As well as a nice gentleman right before me she told she called the day before and he tried calling back 5 times to no answer. Jeniva was rude to me very unhelpful and then continued to go outside and blatantly bad mouth me to a generous customer in the parking lot who has been in the same situation before and wanted to try and help me get the rental he was returning that day. I have had nothing but problems ever with enterprise and Jeniva put the string through the needle for me. Thank you for your rude disrespectful unfriendly help today.
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March 2023 by Ojus Mehta
God knows what Stone Age reservation system they are using. I called the central reservation line to reserve a car. They told me they have full size and suv available. I go there on Saturday and see about 20 cars in the parking lot. The guy inside says no cars available and they are all reserved for Monday and he can’t give me a car. Terrible!
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February 2023 by Rosemary W
Actually horrified at the behavior of their staff. We were hung up on repeatedly after trying to solve the issue we were having after staff lied to us about availability for transport.
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January 2023 by Charlie Echo
Friendly staff who are willing to help get the most from your rental.
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November 2022 by Podo Draken
Great people with no hassle. I have used them several times because of accidents. Quick and easy to adjust agreement over phone if you need more time. Cars were all clean and well maintained.
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September 2022 by Katie Burkhalter
This location has been absolutely phenomenal with their guest service. My car has been in the shop for a month now and Enterprise has been nothing but flexible and patient. Working with them has been the ray of sunshine in this messy situation I’ve been dealing with. They have been super accommodating and always wanting to make sure I am happy.
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June 2022 by Cameron Stewart
Used this enterprise for years. Highly recommend. Staff is always friendly and professional.
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April 2022 by John McDonald
Quick and easy reservation system staff was great. Less than 10 minutes for pickup and drop off.
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January 2022 by Jade S.
Went to pick up our rental, and found that we had made a mistake upon booking. Instead of Dec, we had put down the month of Nov. I was panicking, becasue we needed to be in SF airport the next day to board a plane. Thanks to Corbin Duvall, (Branch manager) he was able to find us a car and get us on the road within several hours. They didn't even have any added fees,like most other places I am sure would have. Thank you Corbin, we really appreciate your understanding and will continue to do buisness with Enterprise
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December 2021 by Hardly Drivenson
Corbin does a great job. Easy to work with and was willing to work late and come pick me up so I could rent a truck. Excellent.
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November 2021 by Mike McNulty
First off, I would like to say I had an outstanding experience with Enterprise Rent-A-Car in Port Orchard at the Jackson Drive/Sedgwick location. Our reasons for rental was due to a hit-and-run accident in October.Just as soon as we made an appointment with the repair shop, I received a text and a phone call from Corbin(Manager) to set up logistics as to when, where, as well as options. He discussed meeting us at the shop so he could drive us back to Enterprise to sign the contract.Dillon, his co-worker ended up giving me a ride at a moments notice and it worked out great!! I rented a newer Toyota Camry that was well maintained and very economical. The contract signage was already taken care of and the business flow and communication from Insurance company to rental outlet was second to none! I think this is the first time I have been extremely pleased with how a car rental company has treated me. Again, outstanding service. Thanks so much! ?