I found it to be very cold and a bit snobby.In addition, you can't get personal with the "note taker" in the room.I also think the docs attitude is arrogant and lake bedside manner.
August 2021
Saw Dr. Frandsen one time for 10 minutes. He told me to follow-up with other doctors I was seeing. That genius advice cost my insurance $250. 2 weeks later I went to the ER for an emergency. Come Monday Dr. Frandsen ghosted me. He abandoned me as a patient without prior notice and removed my access to the patient portal.
November 2019
Dr Frandsen is great His support staff need some serious training on customer service Rudest front desk people I've ever dealt with Treat you like you are two years old and no empathy