Safeway at 370 SW Sedgwick Rd in Port Orchard, WA, is a friendly neighborhood grocery store known for its helpful staff and wide range of services. Customers appreciate the store’s convenient options like online ordering through Order Ahead, Grocery Delivery, and DriveUp & Go™, which make shopping quick and easy. The floral department offers exclusive Debi Lilly Design™ products, and the pharmacy provides immunizations and friendly service. While many reviews highlight positive experiences, some concerns about freshness have been noted. One customer mentioned that the half and half tasted like vomit, leading to the store blocking off part of the milk section for safety reasons. However, the staff, especially Michael Williams, is highly praised for their accountability and willingness to go above and beyond. Michael corrected mistakes quickly, refunded expired or damaged products, and even provided a loaf of bread on the house as a gesture of goodwill. Customers have also praised the store's commitment to quality and integrity, especially in maintaining fresh produce and meats, and the personal relationships with meat cutters. The staff’s kindness extends beyond shopping assistance. Customers have been supported in unexpected ways, such as being allowed to charge a bike while shopping or receiving help with gift card issues. One customer shared a positive experience of the staff coming together to replace holiday seafood and providing excellent customer service. Overall, Safeway offers a clean, caring, and community-oriented shopping environment with a focus on customer satisfaction and convenience.
Competitive prices. Always friendly staff. Store is always clean with clear isles. I usually find want I need or want.
July 2024
For the most part, excellent staff and some great deals to be had.
EDIT: Sad to say this is now a Safeway. Hoping they can keep the same standards of service.
July 2024
Port Orchards grocery store with quality. A store ran with integrity. I was a Fred Meyer fan, but constant rearranging chased me off. I get my fruits and vegetables here because of how well they maintain and having a personal relation to the meat cutters is nice too.
