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April 2023 by g L
Im glad to hear that Global is merging with AlaskaUSA so we will finally have Saturday banking. Now if we could get the hours changed to open at 9am instead of 10. Realistic! Overall they are a good credit union to do business with.
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October 2022 by Esther Bonneville
I’ve always had great service and information on all monetary matters ! Super Service with a smile , I’ll always bank here !
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September 2022 by Chloe Startzman
I have a car loan through them and they’re screwing me over. Charged my card double one month, said it would cover my next payment, THEN IT DIDNT AND REPORTED I MISSED A PAYMENT! Now trying to get it off my credit report and fighting with the bank.They’re awful. People promised my resolution team would call or service members and no one has ever called.
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April 2022 by Kodi Santiago
Theresa helped me start a bank account and was welcoming, professional, and efficient with great communication! Thank you guys for a smooth set up with my bank account 10/10
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March 2022 by William Seymour
The Bank in Port Orchard is always awesome!But, whenever I call the member service center for any kind of help it’s pathetic!
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November 2021 by Doug Hayman
Used to be good. Then they decided to stop honoring the agreement to work with other credit unions so ATM fees got added if you used other credit union ATM machines. Stopped using them and went to another credit union. They have only one branch in Kitsap County so no reason to keep the account any longer. Better to shop around and pick Kitsap Credit Union if you're over here.
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October 2021 by Makaila Jacobs
I’ve been with Alaska USA for two years. The overdrafted fees are ridiculous and increases per overdrafted transaction. Most of the time I wouldn’t even overdraft if they processed my direct deposit from work on time. The money doesn’t get into my account until past 8AM, when other coworkers get their paychecks at midnight using other banks. Do not recommend. The only reason why I give it any stars is because I’ll get one out of three or four support members to actually be helpful.
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February 2019 by Mandy M
Professional and friendly staff at this location!
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October 2017 by Purely Jaime Thornton
This branch is super awesome! I have an account with the Credit Union Coop and they were able to assist me with Deposits! Extremely helpful! Thank you!!