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September 2023 by H W
Perfect delivery!The driver, DJ, is a fine, clean young man with a pleasant, can do attitude. I had a 300 pound, awkward delivery and instead of leaving it at my gate, he backed up my complicated driveway and placed it right where I asked. He delivered it within the couple hour expected delivery time. I completely recommend this delivery service.
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January 2022 by Carla Woodward
Always a pleasure to get a shipment from these guys. They communicate well and show up when they say they will. I had. Shipment of wood that busted open in transit. They called to let me know and let me come look at it before deciding on accepting delivery.Shipping has been so stressful during Covid but these folks are a bright spot locally.
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August 2021 by Richard Wing
Wow! This has got to be the worst shipping company. Do not use ps transfer. You will regret it. Terrible customer service and they hold your item till they fell like delivering it. I will never use them again.
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April 2021 by Cody Bitterman
Worst storage unit I've ever had. The key card never works to get me into the building and the lights don't work in my unit. Nobody is available on weekends so if your card isn't working your SOL.
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December 2020 by Cassandra C.
After horrid (expensive, disorganized, fraudulent) experiences with other movers, I was lucky to connect with Sound Movers. It was easy to schedule the move and they fit me in quickly. They were on time. We had to wait for access to my storage area, they were patient. We warned them that we live in a heavily wooded area, off a country roads, with tight turns into the driveway and, with smiles, they were game. They drove a HUGE (30ft, 36ft?) truck right to the doors. They were careful, fast, and nice. Those are benefits you usually don't get when you're moving, The fees were reasonable and they were appreciative when I tipped. I can't recommend them highly enough. Call them. trust them, tip well. These guys are awesome.
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November 2020 by Howard Munson
The motto of hustle and muscle seems great. From my recent experience on 405 today I would maybe say a bit less hustle might be a great idea. One of the large semi trucks of this company was cruising south through Bothell and Kirkland at 70 mph in the left lane the whole way. I might be wrong, but operating a big rig in the left lane at that speed seems to be pushing the idea of hustle a bit too much. Slow down guys and remember the left lane is not meant for large trucks.
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September 2019 by Dave Hauan
They have a great crew. They were very helpful. They offered storage for a semi-trailer when nobody else around would. Very impressed with the people I dealt with.
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August 2019 by Ken B
5 stars for the driver, 4 stars for the office. They were challenging to get ahold of initially but ok to deal with. Driver on the other hand was extremely courteous, punctual, and helpful. Be mindful, even if it's a residential delivery it will most likely come on a fullsize semi so plan accordingly.
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December 2018 by Patrick Bachmeier
Do not expect timely deliveries from PSTS. They hang on to your shipments until its convenient for them.
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December 2018 by Gab Karlic
Nice and helpful people.
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November 2018 by Jayne M.
Easy enough and generally convenient; BUT we just tried to gain access to our stuff which we have done many times before including after hours and weekends and couldn't get in; the door wouldn't unlock. Our account is in good standing. No one answers their phone and their recording doesn't give their hours so we're out of luck; we are supposed to be able to gain access to our stuff at anytime; disappointing
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October 2018 by Jacob Brown
We have had great service in the times that we have used Peninsula Truck Lines for delivery and pickup. The drivers are friendly and the staff at the office are very helpful.
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October 2018 by Fiona L.
The guys from Sound Moving were very professional, efficient, helpful and friendly during my recent move. I absolutely would recommend them anytime.
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September 2018 by Jennifer Barrett
I called and scheduled a delivery for a certain day. I was told they only had 10a-12 and when I said I already had something scheduled at that time, could I do later, even 1pm? I was told by Jessica the ‘customer service agent' that she would check with the driver and call me back. She didn't call me back. So i called again and her response was that she wasn't able to get ahold of the driver. So i said, fine. I will cancel my appointments so I can be there. She said the driver would call me 30 mins prior.
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September 2018 by Mary S.
Wow, never dealt with such an unprofessional company before. They told me my delivery would be on a Friday. They called on Thursday to confirm. I called back and left two voicemails to confirm. On Friday, they claimed to have not received the voicemails and refused to deliver on Friday AS PLANNED. When I called and asked to talk to a supervisor, they said they "was no supervisor" and they wouldn't do a thing to get the shipment to me. Then, on the new delivery date of the next Wednesday, they called and tried to tell me they couldn't ship down to the end of my lane because it was too narrow. Then, when the guy delivered he was VERY rude and left it in the yard. As he was bringing it down the driveway, it almost dropped twice. WHY WHY WHY are companies contracting with this awful company?
