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July 2025 by Sam Rod
The short version: Unless absolutely necessary ? Go to a mail shop elsewhere. there are many in Point Roberts. The not so short version. The underlying problem is the Postmaster. Leanne Gerber. depending on her mood. you might escape unscathed. though Im betting not. Despite USPS having a code system in place. behavior rules etc.. she makes up her own as she sees fit. Im giving the Post office a 1. and the remaining staff a 5 just having to put up with her they should receive a gold star too. tread lightly at this location. and best luck all!
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June 2025 by Art S
Same here, bad service, thinks she is doing a favor for working there. Barely holding back not to tell her directly to keep her upset at home and do customer service properly
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June 2025 by Darlene Crone-Todd
Really fantastic service here, and very helpful. I found them friendly, proactive, and very welcoming. Thank you, Sheila!
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March 2025 by Chantal Noakes
If you’re running out of topics to discuss with your therapist, I highly recommend visiting this location!
The short gray haired lady will leave you with enough trauma to keep your therapist employed for many sessions to come.
If you think you’ve healed from your childhood wounds, think again! You’ll leave feeling absolutely terrible and it’s a great opportunity for personal growth. Highly recommend this immersive experience.
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July 2024 by Doug Dosdall
I've always found the staff friendly and professional here. The things I would complain about I'm sure are beyond the local staff's control: 1. very limited hours for package pickups (I did confirm that they are still open for one hour 12:15-1:15 on Saturdays for parcel pickup only which is not shown anywhere on the USPS website), very few parcel lockers for oversized items (I've never gotten one) and the price of a PO box keeps going up (smallest box is now $91 every six months, up from $67 in just 3 years).
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March 2024 by wang man
Amy and Liam(?) are very nice, thanks for all your help!
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October 2023 by Katherine Brits
The postmistress is fine as a person. I've met her three times, and she's been helpful and friendly. The service, however, is run poorly. Mail is delivered days late; you see it on USPS's Informed Delivery mail for that day, and it doesn't actually show up in your mailbox until three days later, if ever. I have letters that I see on Informed Delivery due to be delivered on the say that never make it to my mailbox. They are never returned to sender, they just disappear between the Post Office and my house.Mailman is lovely and wonderful as a person, but he never actually picks up the mail unless he's also delivering something. The mail can be in your box, with the flag down, on a main road, for DAYS, and nothing. In the end you lose patience and take it down to the post office yourself. We constantly, and I mean CONSTANTLY get mail for the people around the corner, who have the same house number, but a completely different street name.I've sent packages that have been returned because the address isn't somewhere USPS actually delivers (new housing complex), and the postmistress refuses to refund the cost, or even the additional services purchased, because how was she to know they don't deliver there. Well, I called the USPS helpline, and the random stranger who answered knew they didn't deliver there, because all of USPS shares the same system, so...I've lived in a dozen different places in a handful of states across the US, and I have never had an issue with the post office until now, where it is a repeated hassle.
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October 2023 by Katherine C.
The postmistress is fine as a person. I've met her three times, and she's been helpful and friendly. The service, however, is run poorly. Mail is delivered days late; you see it on USPS's Informed Delivery mail for that day, and it doesn't actually show up in your mailbox until three days later, if ever. I have letters that I see on Informed Delivery due to be delivered on the say that never make it to my mailbox. They are never returned to sender, they just disappear between the Post Office and my house. Mailman is lovely and wonderful as a person, but he never actually picks up the mail unless he's also delivering something. The mail can be in your box, with the flag down, on a main road, for DAYS, and nothing. In the end you lose patience and take it down to the post office yourself. We constantly, and I mean CONSTANTLY get mail for the people around the corner, who have the same house number, but a completely different street name.I've sent packages that have been returned because the address isn't somewhere USPS actually delivers (new housing complex), and the postmistress refuses to refund the cost, or even the additional services purchased, because how was she to know they don't deliver there. Well, I called the USPS helpline, and the random stranger who answered knew they didn't deliver there, because all of USPS shares the same system, so...I've lived in a dozen different places in a handful of states across the US, and I have never had an issue with the post office until now, where it is a repeated hassle.
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September 2023 by David Manuel
Super friendly
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September 2023 by Prasanth BK
Friendly staff in a small seaside town
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August 2023 by Jocelyn Cheung
A lady helped me out! She was so kind and knowledgeable :)
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August 2023 by Google User
Great place, limited hours though. I used to have a PO Box here, sometime like 25 years ago for the longest time.When I'm at the Point, I drop-in and reminisce about the "good old days". Yeah, I'm old!
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February 2023 by Sameer Waraich
Don't listen to the bad reviews. The staff were pleasant, informative, and extremely patient. They allowed me to take my time to pack my items and helped me with every step along the way.
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January 2023 by Eleios
So very helpful! Both women in the office were professional, friendly, and went out of their way to help me. Thank you!
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January 2023 by Sarah Buddingh Smith
Such professional and personable assistance. Casual, friendly banter, even. I legitimately enjoyed the experience! Thank you for the help!
