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February 2024 by Judith Wintemute
Everyone at this location is wonderful and very knowledgable . Helped me get a line added to my account and bundle in wifi to save almost 50 bucks a month
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January 2024 by Luz Fernandez
If you want to have a phone line, definitely DO NOT think about t-mobile, a terrible company, they always make excuses, they never know anything about their own company, the signal doesn't work anywhere, they trick you into signing up for the line and then Nothing they say is true, and they are number 1 in charging, The worst company!!!
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January 2024 by Shelby Henley
Amazing customer service! Store was welcoming and staff was super helpful! Very friendly vibe and would highly recommend this store for all your T-Mobile needs!
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January 2024 by Gracie Z
This location has great customer service! Austin and his team are very professional and always help me anytime I have phone issues or questions.
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January 2024 by Emma Hayes
I just want to say thank you Maritza for helping me out with my phone. I have been to every T-Mobile in town and nobody wanted to help me out with it. You are very patient and well knowledged on what you are doing. I will definitely be back if I run in to the same issues.
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January 2024 by ty phythian
Great customer service. Thank you to the manager Austin for helping so much and giving me a better understanding of the service that I’m getting. 10/10 experience!!!
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December 2023 by Dj Montelongo
Lisset and Franky helped us, there friendly, kind and really nice! Really good service!??
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November 2023 by Ahren Reinhardt
This review is for T-Mobile as a whole and not just this one location. Service was so/so. As tech moved on, T-Mobile never really invested in upgrading as they claimed. Their pricing was pretty decent but again, as time moved on, they weren’t really competitive. We ended up switching to Spectrum Mobile. I really can’t stand Spectrum as a company, but their coverage is far better and at a fraction of the price. Had them since April and so far, it’s been wildly better than T-Mobile. That alone doesn’t earn T-Mobile a single star review. The big issue was the billing after we canceled. We canceled out lines and soon after, paid the final bill. A couple months ago, we get a letter, not from T-Mobile, but from Frontline Asset Strategies, a collection agency. It said we never paid a final bill of $110. After fees, it was $133.10. We never once heard from T-Mobile after we canceled. Also, we paid our bill, which was always $118, never $110. I spent some time fighting this and just tonight, decided to write a check and be done with it. Every time I requested records to show the debt, the things they sent never had a date, other than the billing cycle. After reading reviews, it seems that this company gets a ton of business from T-Mobile, and many claim just as I do, that they paid a final bill and still got shafted. My wife has never in her life paid a bill late and she was a loyal T-Mobile customer for countless years, since their early days. We are both disgusted at their tactics and can say that we will never again be customers, regardless of what they have to offer. Steer clear of T-Mobile. There are far better services for far less.
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November 2023 by Anastasia Castro
I came into the store and lisset greeted me, she was super friendly and answered all of our questions! :) She activated me and my family, let us know about the home internet and nice promotions going on! Will definitely be coming back to this location!
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November 2023 by Jacinta Matthias
Every time I come here, there is great customer service. Ask for LISSET, she helped me every time I go and she’s fantastic! Friendly, welcoming and knows what she is doing. I’ve never been somewhere with such great service. 10/10 recommend
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November 2023 by Linda Jones
The managers Austin and Franky were amazing. We came in for a home internet and walked out with two free phone with unlimited 5g bundled with our home internet. Definitely recommend going in and seeing them at the road 68 location
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November 2023 by Steph Trujillo
I recently switched to T-Mobile and Lisset helped me out! She Greeted me as soon as I walked in she was wonderful, answered all my questions, will definitely be coming to this store from now on. :)
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November 2023 by Aleydis Melendez
My personal experience was excellent. I was approached by Lisset. She was explained everything well and answered all my questions. She was very helpful. I will be going back to this location.
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November 2023 by Seokjin xo
I usually avoid road 68 all together but the staff and manager at this location are super helpful and kind so it makes the drive not so badI will continue to come to this store
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November 2023 by Austin Johnson
I was greeted by Lisset and she helped me with everything I had questions on regarding my issueShe also spoke Spanish so that was a plus helping my mother in law which is the reason we were there
