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February 2024 by Jennifer Contreras
If you can AVOID this pharmacy as a Latino please DO. They discriminate through racism and ageism. My dad has been getting his medications from riteaid for over a decade and this location in particular; the last several years has treated him with the upmost disrespect. Mixing up his medications, medications never on time, all in all with rude customer service. DO NOT GET YOUR MEDICATIONS HERE.
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February 2024 by D D
0/5 I usually do not write review but for this Rite aid pharmacy I had too. All I can say is the the male pharmacist that works here has the worst customer service. He has a horrible attitude and when he talks too you it’s like you are beneath him. One time almost made me cry when I left the pharmacy. There is a certain medication only this rite aid pharmacy carries otherwise I would take my business to a different pharmacy. I don’t know what else too do. Going here just give me anxiety because I know I have a 50% chance to get yelled at and treated extremely poorly.
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January 2024 by Belinda Ibarra
The pharmacy associate was extremely helpful and nice and didn't act like it was a chore to help me. That is really nice in this time where most people act like it is a pain to help someone, even though it is their job.
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January 2024 by Dawn Johnson
Here @ 8 am. PHARMACY doesn't open until 9 am. New hours You need to update your website
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January 2024 by Tabatha Bear
Called rite aide on 20th.Automated recording says store hours are 8am-10pm.Im at the pharmacy window by 7:55 pm. One window closed. The other half closed.I asked pharmacist what time they close, he tells me 8:00pm, and shuts the window the rest of the way.I've never been to a big name store or Pharmacy that closes earlier than the regular hours unless posted otherwise or unless weather conditions permitted closing early.Obviously I'm pissed and I think it HORRIBLE customer service .This is usually my favorite Pharmacy. Really hope this isn't their new way of doing things there.
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November 2023 by Joe C
I went here for the COVID, Flu, and Shingles vaccinations. All at once! I am very brave! Sadly I am not magnetic and I do not have 5G reception (yet). I planned ahead and had a couple days off to ride out the actual effects of achiness and mild temperature expected by sane people.On a more serious note, they had more immediate openings for appointments compared to the other local Rite Aids. The staff was very helpful and attended to me quickly.
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November 2023 by Adrian Ramirez
They always still my change at store cashier it's automatic that we keep you change ?,farmacy still close 8:15 and show that open 8:00am
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November 2023 by Mary Mendez
I suffer discrimination as health care provider I got COVID-19 and cashier refused to give my treatment ,she said send different person,and I have to wait 2 days to get my meds and when I got those medication was expired, I talked to pharmacist and she got mad and bad attitude and rude please because I complain ,so please be care l of what you sell and if it's hard your job then quit but treat people with respect
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July 2023 by Jason Riskman2982
This shop has sent me information about prescriptions being ready for someone not in my care for over 5 years on and off again. I've called. They swore they fixed it. Now, their constant breach of HIPAA can live here as a nasty review.
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July 2023 by D. R
Pharmacy is the worst in town. No one ever answers and misplaced my meds, had surgery and went without it for 3 days. The pharmaceutical manager was EXTREMELY RUDE AND HAS empathy for the sick.
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July 2023 by Merced S
Please save yourself some headache and DO NOT, !!!DO NOT COME HERE TO BUY GIFT CARDS!!!Dont buy gift cards for anything, THEY DO NOOTTT WORK.!!!!And they would not refund you the money back, you would have to waste your valuable time figuring out how to contact gift card trash companies.
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July 2023 by Brenda Hernandez
Please don’t came here to buy gift cards,THEY DO NOT WORK.!!!And worst of all you will not get your money back.!!!Save yourself some time, money and headache.!!!
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December 2022 by Rob Walker
Yesterday evening, while picking up my prescription at Rite Aid, the younger male Pharmacist who was supposed helping me was rude as well as antagonistic. I had to leave because of his attitude. This morning the people in the pharmacy were most helpful and I appreciate their professionalism.Update:It never ceased to amaze me how unprofessional a pharmacist can be but they do have a collection of them at this Rite Aid on 20th in Pasco, wa. My son went to pick up his prescription after he called it in two days ago, and one of the prescriptions is for treating his phycological condition. He ran out yesterday and the Pharmacist told him he didn't have enough time to fill it. My son asked politely if he could have an emergency does and the pharmacist told him that would take the same amount of time as filling the prescription and refused. It would be nice if they could treat people like humans. This has to be a management problem.
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November 2022 by Sue Turner
Nice pharmacy. Put in a DRIVE-THRU for people who are handicapped please! And call the police to move the homeless people to the shelters.
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November 2022 by Gladis Castillo
My goodness. Ever since rite aid on 4th closed I came here because I had a great experience with rite aid. Rite aid on 20th is the worst. They do not answer their phone and you have to go thru an 800 number to connect. I usually get notified when my kids prescription is ready and now when I call they tell me they have nothing sent for my kids. I had to call my doctor and tell them what they told me and so they sent another prescription. I decide to go in person to see if it was ready instead of calling ahead and they had both prescription ready. So that means they had the previous one as well. I called today to see if both my kids prescriptions were ready and I was told they didn’t get anything. I called my doctors office again and they said it was sent. My kids’ father is going in person to pick up since I’m sure they have it ready but don’t know how to even check. Rite aid, y’all need to turn on your phones and update your system. I definitely would not recommend this rite aid unless you got lots of time on your hands and don’t care about getting your medicine as soon as you can.