July 2023 by Briana Brown
A big thank you to Ben (customer service) who got my reservation setup and a huuuge thank you to Cristina at the Pasco location for providing EXCELLENT customer service and getting me the best deal possible! I saved $3k+ using Penske vs Uhaul. She was wonderful!! Upon arriving and returning the truck/car transport in Michigan, there was a small billing misunderstanding, but after talking to Kenya in the customer service dept...they are issuing a refund for the mistake! Thank you for making my first Penske experience a great one!!!