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August 2023 by Danielle Grow
Gaby was extremely helpful, friendly and great to work with in facilitating our interactions.
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July 2023 by Elijah Schultz
I don't recommend this bank save yourself's.
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May 2023 by Oscar Tello
All the staff is very friendly! Maleni was very helpful and patient with my loan process.Thank you!!
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March 2023 by nando hardy boyz
I totally don’t recommend this bank is the worst bank I ever used for my car loans they never send you statements you give the payment by mail or automatic and never never recived a receipt or statements ever and they are so picky even when my wife call the to give a payment they didn’t even take payments if it wasn’t me that called worst bank ever worst costumer service they are always lost and never answer your questions they don’t care about costumers
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December 2022 by Yuri Garcia
Do not get a car loan here. They have hidden fees for everything and won’t provide you with itemized receipts when you ask for them.
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June 2022 by adriana garcia
Gabby and zulma best of the best! always helping make things quick and easy for me!!✊?
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January 2021 by Tanner Wilson
Worst bank in tri cities. Don’t use them for anything. Can’t pay a car payment online, most the time their phones are too busy to get through, and if you leave a voicemail they don’t call back. Dont use them doubt they will be there much longer.
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October 2020 by A Peterson
Ok so about 5 years ago i got a loan for a pretty expensive car through them at a really high percentage but being close to 30 and having no established credit i ran with it. Now 5 years later. Never missed or late on a payment almost payed off my loan way better credit and income than before i decide to get a second rig and go through them. Now my percentage is higher and i feel like im getting first time buyers rate but oh well i do it and get the pre approval. Im working on this loan fully committed and the lady goes on vacation. No notice. Then another lady picks up my loan works hard to get it done that day got all the paperwork ready had me and the dude selling the truck drive all the way there. Took time off work guy put 2000 of his own money to get his loan down to where i need to be just to tell me they wont do it because its 10k miles over what they except. Ok i get that. But how about telling someone that if its over 150k then they wont do it before we go through all of the bs. Im sorry but im re financing my other loan with someone else and never using them again.
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August 2020 by Toto Tojo
Worst bank in tri cities. Don’t use them for anything. Can’t pay a car payment online, most the time their phones are too busy to get through, and if you leave a voicemail they don’t call back. Dont use them doubt they will be there much longer.
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December 2019 by Jerimy Gibson
Why can't customers pay online?
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September 2019 by Aly Mendoza
Most of the ladies are very nice and helpful but the secretary at the front is horrible. She really doesn’t help that much and every time we asked more explanation about the question, she would respond straight up like if she was annoyed or something. Like, if you don’t want to work there, go work somewhere else. Is it too much to ask?
